Graduate Technical Sales Engineer £24,000 - £28,000 Training Progression 10% Quarterly Bonus Pension Company Benefits package Burton-on-Trent Are you a Graduate / Junior Engineer looking to kick start your career in a varied and exciting Technical Support role, where you'll receive full training and clear progression within a market-leading Construction company? As the go-to person for providing After-Sales support you will be tasked with managing your own desk and maintaining clear customer interaction channels and providing technical support on Roofing products where needed. You will receive full training and development in the Companies specialist Roofing product range and be given the reins to manage your own workload ensuring customer satisfaction and support whenever needed. The Role: * Customer Interaction: Address customer inquiries * Technical Problem Solving: help to resolve technical issues * ERP System Management: Efficiently manage service orders and maintain accurate records within ERP systems. * Rewarding Work Environment: Thrive in a role that offers a competitive salary package, including a 10% quarterly bonus based on clear and achievable KPIs. The Candidate: * Graduate / NVQ or similar or Engineering or related field * Demonstrates strong communication and problem-solving skills, with a proficiency in ERP systems. * Enjoys working in a dynamic environment and is committed to delivering excellent customer service. * Looks for a stable, full-time position that offers a tailored progression pathway. What We Offer: * A friendly and supportive team environment in a respected industry leader. * A regular weekday schedule that supports a healthy work-life balance.. Full training and progression * Opportunities for professional growth and development in a growing company. Apply Now: Are you ready to take on a role where your technical skills and customer service prowess can shine? Apply through Roundhouse Recruitment Limited for an opportunity to join our dedicated team. We handle all applications with the highest confidentiality and professionalism. Keywords: Technical Support Engineer, Customer Service, ERP Systems, Roof Windows, Construction, Manufacturing, After-Sales Support, KPI-Driven Bonuses, Technical Troubleshooting.