Receptionist | Permanent |Part Time, 9.5hrs pw | The Montefiore Hospital | Hove | Competitive Salary | Fantastic Benefits
We have an opportunity for an experienced Receptionist to join our team working on a part time basis, in our busy main reception. You will be part of a team that prides itself on providing exemplary service to our Patients, Visitors and Colleagues at all times.
Duties and Responsibilities
* Welcoming, registering, including the accurate collection of credit card details and patient information.
* Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
* Compliance with NHS forms and processes.
* Processing in-patient/out-patient charges.
* Cash handling strictly within the parameters of the ‘Handling Cash Policy’.
* Discharge of patients onto computer system ensuring accuracy of all information.
* Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
* Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.
Who we're looking for
* A personable individual with the ability to work on own initiative as well as part of a team
* Good basic PC skills, including Word, Excel and Outlook
* Excellent customer service skills
* High degree of accuracy in administration
* Great communication skills at all levels
* Experience in a customer service environment
* Experience with information management systems
* Switchboard experience desirable
Working Hours: 9.5hrs per week, Saturday 10:00 - 20:00
Contract Type: Part Time
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
* 35 days annual leave inclusive of bank holidays (pro rata)
* Employer and employee contributory pension with flexible retirement options
* ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
* Free Bupa wellness screening
* Private medical insurance
* Life assurance
Closing date: To streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
For further information about this role or for an informal conversation about the range of career options available with Spire please contact Alison Roberts onalison.roberts@spirehealthcare.com
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