Job responsibilities For full job description please see attached document Our ideal candidate would be; Someone that has good communication skills and happy to deal with people in person and via telephone. Able to deal with people with skill and compassion regardless of their background and circumstances. Able to carry out their duties in a timely and efficient manner Able to work on their own initiative and prioritise their workload and have an awareness of what is happening around them Be flexible and happy to help out across the team if needed at short notice.