Purpose of the Position:
To deliver a high-quality training programme and complete assessments, reviews and completions in a timely manner as set by management, achieving or exceeding the required quality standards. To support all elements of the learner journey, providing participants with constructive, professional and relevant feedback for them to gain the Diploma and full L3 Apprenticeship standard of Senior Healthcare Support Worker. Ensuring learners are supported and prepared for gateway and End Point Assessment within the required timelines.
Core Tasks and Responsibilities:
Arrange visits/contact with learners and line managers to induct, observe, and progress learners in the workplace
1. Within guidelines laid down by the awarding body and the customer, assess the work of learners in / at the virtual classroom/ workplace within set timeframes and to achieve targets set by management
2. Provide constructive, professional, and relevant feedback to learners in relation to their qualification
3. Observe learners in/at the workplace/ against criteria laid down by the awarding body and give feedback as appropriate
4. Ensure own assessments are accurate and achieve verification.
5. Carry out reviews with learners and line managers, submitting paperwork within agreed timescales
6. Ensure that own allocated learners are progressing in line with their target achievement dates and liaise with the Programme Manager for the purpose of monitoring the progress of qualification/standards achievement.
7. Promptly identify situations requiring periods of absence from the programme and complete/submit accurate paperwork as required
8. Ensure that learner records are accurately maintained, including paper/electronic portfolios
9. Complete visits to other sites and locations when required or as directed by management
10. Maintain positive relations with learners, line managers, and all other stakeholders.
11. Help participants to develop positive attitudes towards learning and studying
12. Attend standardization and team meetings as required
13. To undertake any other duties as may be required from time to time
14. To undertake any other duties as may be required from time to time
Key Relationships
15. Maintain effective working relationships with each learner/line manager within your caseload
16. Communicate effective with your line manager, highlighting any issues prior to becoming critical
17. Maintain professional working relationships with all Pearson TQ customers, promoting a positive image of Pearson TQ
Training / Competencies Experience
18. Excellent communication skills
19. Proven IAG, coaching and mentoring skills
20. Experience of the Ofsted inspection framework
21. Good IT skills
22. Work under their own supervision
Essential Experience
23. Sector Specific qualification – minimum L3 NVQ/Diploma in Healthcare with clinical experience.
24. Can demonstrate effective learner programme management
25. Good written skills that captures detailed feedback and target setting of objectives
Desirable
26. TAQA/A1/D32/33
27. V1/D34
28. Teaching qualification
29. Knowledge of Apprenticeship standards
What to expect from Pearson
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We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.