We are seeking a Key Account Manager to drive business growth and nurture client relationships in our Sales Office based in Marlow, UK. Accountable to deliver business development and key account management programmes to drive growth, increase sales, develop customer relations and provide innovative packaging solutions in line with Toly’s overall business strategy. Responsibilities: Develop a sales forecast, set business development and key account strategies for the assigned accounts in line with the business strategy. Understand customers’ key business requirements to determine current and future business needs. Maintain an effective business relationship with key customers and prospect, positioning Toly as a valued business partner. Prospect, sell, and secure orders/receivables from existing and prospective customers, using a relationship-based approach to key account penetration. Develop a key account strategy for existing customers that enhance existing revenue and margins, by introducing new products that expand the business relationship, optimising pricing & repeat orders. Introduce innovations to existing and prospective customers, and act as a key advisor in helping them select solutions best suited to their needs. Coordinate sales efforts with marketing, logistics, accounting and technical support to deliver projects on time. Increase sales volumes with maximum profitability, in the assigned accounts. Look for continuous improvement. Network and use marketing and business resources to discover new prospects and determine their potential. Develop business proposals that clearly and effectively position the value-added products and services Toly brings to customers. Manage CRM to ensure data reflects results, potential and activity. Participate in Industry events, trade shows, and company functions. Supervise, develop, mentor and motivate staff, take an active lead in a specific sales office and provide overall management support. Develop the right resources for both catching and delivering the business. Report key results to corporate officers. Control account costs within established budgets Serve as a sales expert, owner of key accounts and strategic sales results. The ideal candidate will have a Bachelor’s Degree from a recognized University ideally in Commerce, Sales or Marketing or equivalent, and a minimum of 5 years progressive b2b sales experience and key account management ideally in beauty packaging. Having strong communication, negotiation, and business acumen skills are critical. IT tools and platforms that enable sales success, such as CRM are a plus. Are you the one we are looking for? Apply now