Children's Services Administrator
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Leicester
Advertising Salary:
£20,925 - £23,872 per annum
About The Role
We are looking for a skilled and experienced administrator to join our team within Children's Services. The role will provide high-quality support to our childcare and education settings across England in a demanding but rewarding environment.
The Early Years Alliance is one of England's largest voluntary providers. We are keen for an enthusiastic and like-minded individual to be part of our journey. Join us in this exciting role and make your next adventure with the Early Years Alliance.
Being the voice of the Early Years sector is a passion that drives every part of the Charity. This is a unique opportunity to become a part of that and make a real difference to the families we support.
This opportunity will provide essential administration support to a portfolio of children's childcare and education settings. This is a hybrid role with 2 days based at our Leicester office. You will be working collaboratively with settings and a team that works across the whole of England. Excellent written and oral communication skills, adaptability, and a proactive approach are a must for this role.
If you need or want to work flexibly, come and talk to us to explore what is possible. If we can make it work for the Alliance, we can make it work for you.
What we offer:
* 26 days annual leave plus 8 bank holidays
* Birthday leave dedicated to your well-being
* A dedicated mental health First Aider to support your mental well-being
* Access to our Employee Assist programme, which includes 24/7 helpline access to confidential counselling sessions, plus discounts and well-being resources.
* A generous workplace pension scheme
* Extensive training and career progression planning, including access to our Learning Management System (LMS)
* Additional annual leave for long service
* Enhanced sickness pay and paid bereavement leave
* A Recruitment Referral Payment Scheme, offering up to £300 if someone you refer takes up a role in the charity.
* Savings of up to 25% on O2 Refresh Airtime Plan on any new phone or tablets
Main Duties:
* Maintain, organise and develop office systems and deal with all basic operational enquiries.
* Provide a high standard of customer service to both internal and external stakeholders.
* Process recruitment requests, create interview schedules and upload necessary paperwork on EPLOY (recruitment system).
* Take minutes and support the administration of meetings.
* Ensure the maintenance of accurate administrative records and submission of reports to meet required formats and deadlines.
* Full responsibilities are detailed in the job description.
Essential Criteria:
* Experience of providing administrative support in a busy function.
* Good customer service skills, including dealing effectively and courteously with telephone calls, emails, and written correspondence.
* Ability to maintain appropriate records and experience of collecting, collating, and presenting statistical information.
* Experience of taking minutes and/or notes at meetings.
* Ability to use Microsoft Office suite (Word, Excel, PowerPoint, Outlook), Internet Explorer or equivalent, and a cloud-based storage system.
Hours per week: 35
Weeks per year: 52
Virtual interview date: TBC
Once established in the role, there is an option for a hybrid-working arrangement consisting of 2 days in the office and 3 days at home.
This is a rolling advert; candidates will be considered as applications are received.
Please note our virtual interviews take place via Microsoft Teams; you may need to download this prior to your interview.
About The Service
The Alliance is committed to safeguarding and promoting the welfare of children and young people. All staff must share this commitment and follow the prescribed policy and procedures to continuously promote a culture of safeguarding across the whole organisation.
The charity is committed to safeguarding and promoting the welfare of children and equal opportunities in employment.
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