Job Title: Front of House Team Member - Havant, Hampshire
Location: Havant, Hampshire
Category: Retail
EU work permit required: Yes
Job Description:
German Doner Kebab is seeking enthusiastic Team Members to join our rapidly growing restaurant brand. With over 90 locations worldwide, we pride ourselves on industry-leading service, exceptional food, and memorable guest experiences. Join us to be part of a team that values growth, quality, and customer satisfaction.
Your role involves supporting the team to deliver high-quality food, outstanding guest care, and excellent service. You will be instrumental in maintaining brand standards, working collaboratively, and ensuring every guest leaves satisfied and eager to return.
Responsibilities:
* Prioritize guest satisfaction in all interactions.
* Maintain a positive attitude and professional appearance.
* Assist guests with menu selections and upselling.
* Process orders via POS system accurately.
* Assist in food preparation, packing, and delivery to tables.
* Ensure food presentation meets brand standards.
* Promote additional menu items to enhance guest experience.
* Handle sales transactions and provide receipts.
* Greet guests warmly and handle inquiries professionally.
* Assemble and package orders to brand standards.
* Keep guest areas clean and sanitary.
* Ensure completeness and readiness of orders.
* Adhere to brand standards and deliver exceptional service.
Skills & Knowledge:
* Clear communication and attentive listening skills.
* Professional appearance and attitude.
* Enthusiastic and cheerful demeanor.
* Ability to adapt to changing business volumes.
* Understanding of menu items and allergens.
* Ability to follow instructions and maintain standards.
* Willingness to cross-train in various roles.
* Commitment to guest service excellence.
Working at GDK offers a full career pathway with excellent progression opportunities. Join us and grow your career in a dynamic environment!
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