We are developing a latent TB screening programme within the North of the region in partnership with the South. We are looking for a highly motivated person to come and join our TB team to support the Latent TB programme.
Main duties of the job
* Monitor national targets for the LTBI programme.
* Manage administrative processes to ensure the LTBI programme is delivered in time.
* Work closely with specialist nurses, GPs and colleagues across the Region.
* Identify and invite patients suitable for the screening programme and to be an advocate for the service.
* Attend screening events as and when required to do so.
* Inform patients of their results and ensure follow up appointments are made.
* Analyse and interpret information/data and compile reports on outcomes for the Cambridge and Peterborough area including uploading data to the UKHSA LTBI programme portal and submitting data to the national database.
* Ensure the efficient and effective use of departmental equipment and resources.
* Provide professional management of referrals, arrangement and coordination of meetings.
* Undertake and contribute to project work as directed liaising with other Trusts and organisations in the development of the service.
* Deal with and deliver decisions and actions modifying and adapting communication methods using persuasion and tact within delegated sphere of authority.
* Be accountable for planning, prioritising and organising workload.
* Act as a line manager to designated staff, including recruitment, induction, training and performance management.
About us
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:
* Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
* Membership of the NHS Pension Scheme;
* Flexible working opportunities;
* Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
* Opportunities for career development and training to help you progress in your role;
* Wellbeing support and activities to promote a healthy work environment;
* Access to our in-house physiotherapy service;
* On-site canteens offering subsidised meals;
* Subsidised staff parking (currently free);
* Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough.
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Job responsibilities
* Monitor compliance against the national targets for the LTBI programme.
* Manage administrative processes to ensure the LTBI programme is delivered in time and to specifications.
* Work closely with specialist nurses, GPs and colleagues across the Region to facilitate timely inputs.
* Identify patients suitable for the screening programme and advocate for the service, communicating the purpose of screening to the public and encouraging attendance at testing centres.
* Invite eligible patients to attend screening, ensuring efficient take up of clinic slots.
* Attend screening events as and when required.
* Inform patients of their results and ensure follow up appointments are made if required.
* Co-ordinate, supervise and maintain robust data collection and validation mechanisms.
* Analyse and interpret information/data and compile reports on outcomes for the Cambridge and Peterborough area including uploading data to the UKHSA LTBI programme portal and submitting data to the national database.
* Liaise closely with other centres within the region, ensuring that administrative processes are streamlined and effective.
* Ensure the efficient and effective use of departmental equipment and resources.
* Provide a highly professional, comprehensive, effective and efficient assistance service to the TB service including management of referrals, arrangement and coordination of meetings and minutes taking.
* Oversee the maintenance and update of departments databases making suggestions on how these can be improved for better data recording.
* Undertake and contribute to project work as directed liaising with other Trusts and organisations in the development of the service.
* Deal with and deliver decisions and actions modifying and adapting communication methods using persuasion and tact within delegated sphere of authority.
* Be accountable for planning, prioritising and organising workload ensuring work produced by yourself/team is of the quality and quantity required.
* Act as a line manager to designated staff, including recruitment, induction, training and performance management. Conduct, document and register annual appraisal and development review in a timely manner in line with CUH policy and procedure.
Person Specification
Education and Qualifications
* Educated to degree level or NVQ level 4 or equivalent.
* Customer Service/ Business Admin /ITQ or equivalent professional experience.
Experience
* Administrative experience in a complex environment.
* Prioritising, planning and organising own and other tasks.
* Experience of dealing with difficult situations and confrontations.
* Data entry experience and documentation.
* Experience of managing staff.
Knowledge
* Confidentiality and data protection processes and procedures.
* Good understanding of general office working procedures.
* Awareness of anti-discriminatory issues.
Key Skills/Abilities
* Ability to manage/work as part of a team.
* Excellent communication skills including telephone, email, face to face, where there may be barriers to understanding.
* Ability to analyse and present complex data.
* Ability to use own initiative and work autonomously.
* Excellent IT skills - ability to use Microsoft office applications including spreadsheets and emails.
* Willing to take on and learn new skills.
* Ability to show attention to detail and accuracy.
* Ability to adapt to change.
* Ability to work under pressure.
* Ability to store and safeguard confidential documents.
Commitment to trust values and behaviours
* Must be able to demonstrate behaviours consistent with the trust values.
* Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience.
Other
* The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust Values.
* Occasional attendance at events around the region may be required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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