Bremont is recognised for designing and manufacturing the ultimate tool watch, making timepieces that are highly durable, reliable, and fit for purpose, whatever the environment. Bremont positions itself in the world of adventure and exploration, working with individuals across different fields who epitomise and demonstrate anything being achievable armed with the right mindset. Bremont is built on a rich British heritage and the brand represents a true embodiment of the indomitable British spirit. Through sheer vision, determination, and belief, Bremont has established itself as a leading brand in the luxury watch industry. These intrinsic values form the basis for Bremont’s core message and brand philosophy.
The company manufactures its mechanical watches at scale from “The Wing”, Bremont’s 35,000 sq ft state-of-the-art Manufacturing & Technology Centre in Henley-on-Thames, England. High precision engineering, craftsmanship, technical innovation, and a distinctive design ethos set Bremont apart, combined with its unique spirit of adventure.
To ensure the smooth day-to-day running of the boutique, delivering the highest level of customer service and satisfaction, while aiming to ensure the sales budgets are achieved. The Sales Associate will support in seeking new clients and increase the customer database, through networking and boutique events. In addition to these responsibilities, the Sales Associate must exude a passion for Bremont and be always a true brand ambassador, but particularly at key events.
True design and engineering brilliance simplifies and clarifies. Simplify to Amplify is a core belief of our approach to brand and business.
Develop and maintain high-level key customer relationships to increase sales opportunities and satisfy customer.
Put forward marketing initiatives for the boutique to drive awareness, footfall, and sales to the Boutique Manager.
Be perfectly presented on the shop floor and when representing the brand.
Deliver consistent first-class customer service and after sales experience to increase and retain customer loyalty.
Ensuring live chats are attended to daily, making sure the staff use excellent written skills, that all questions are replied to with a swift response and ensuring accurate information is given.
Responding to all emails as soon as they arrive, working on those client leads with a view to turn them into sales.
Use all computer-related tools available to increase the efficiency of a sale.
Ensure compliance for GDPR Data protection requirements and adhere to maintaining confidentiality of sensitive information held.
Flexibility to work varied shifts including evenings and weekends. Ensure events run smoothly by assisting with set up and take down, meet, and greet guests and find opportunity to connect with the object in building a client profile and sales.
Take pride in the boutique with visual standards and ensuring the boutique is in perfect condition to match the quality of our product.
2-year minimum luxury retail experience
~ Strong grasp of both mainstream and niche watch brands
~ Extensive IT skills, with experience in Microsoft Office including Word, Excel and PowerPoint (minimum intermediate Excel)
20 days holiday entitlement from the off, increasing accordingly to length of service
~ Life cover
~ Excellent length of service awards featuring the issuing of those Bremont timepieces we are all so proud to produce.
~ Significant permanent employee discounts on Bremont Watches, with great ‘family and friends’ Sales.
~ Unique retail discounts for many different brands, available both locally and online.
~ Enhanced Maternity and Paternity leave.
~ Wellbeing initiatives including counselling and 24/7 financial & legal advice.
~ Strong support regarding time off for you partake in any commendable volunteer work.
~ A day’s holiday for you to celebrate your birthday!
~ We’re a sociable bunch and plan several social events throughout the year.
~ Training programmes offered with a focus on career development within the company.
~ A fantastic and enviable new facility in which to work, very near the town centre
Shop opening hours are: Monday – Saturday 9.30am-8pm and Sunday 11am – 5pm
National travel is required.
Probation process 4 months standard
We intend to have flexible and accessible hiring practices and will make every attempt to adapt to your needs throughout.