Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Howden Life & Health are an award-winning specialist life and health broker. As an insurance broker, we work with a selected panel of insurers, making comparing multiple policies simple and easy. We provide a personalised service, focussed on getting to know you exactly what you want from your insurance cover. As we continue to grow, our training team are instrumental in the inducting of new staff and development of existing employees. We have a fantastic opportunity for a motivated, professional trainer to join the Team. You will run regular inductions for new Howden Life & Health employees into the business focusing on role specific knowledge, skills and processes whilst engendering a culture of high performance and continual improvement. You will also be required to support change initiatives with insight on current products, systems and processes and delivering training and/or coaching interventions ensuring successful change initiatives. Along with, coaching to continually improve people performance of Howden Life & Health. Requirements Persuasive and enthusiastic communicator Ability to motivate people to higher levels of performance Ability to challenge processes and provide insight into how changes impact people and performance Confident presenting to individuals and groups Exceptional training and coaching skills and an advocate of the GROW model Ability to interpret the most suitable training or coaching initiative even when working with incomplete data, knowing that changes or updates may need to be implemented Flexibility, adaptability and the ability to work well under pressure Excellent organisation and prioritisation skills and the ability to manage own workload Attention to detail and ability to work on own initiative Ability to engage across the wider Howden Life & Health Learning & Development community Responsibilities To be an expert on Howden Life & Health products, systems and processes To deliver first class new recruits back to their teams ensuring they add value from their first client interaction through demonstration of their product, system and process knowledge and ability Add performance value across the wider Howden Life & Health Learning & Development community by building relationships, sharing best practice and supporting delivery across Howden Life & Health sites. To support management when underperformance has been identified through coaching to improve performance Act as a reference point for change initiatives on how changes will impact people and processes and support the implementation of changes through the appropriate training or coaching initiative Design, create and keep training material, including e-learning modules up to date Collate and report on training and CPD performance Take responsibility for own personal development in terms of understanding the business, regulation, and the insurance industry, What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent