Account Executive
Location: Chipping Warden, Northamptonshire
Shift Pattern: Monday to Friday, 09:00–17:30 (37.5 hours per week)
Salary: £24,000-£26,000 per annum
Employment Type: Long-term, Ongoing work
Igloo is recruiting an Account Executive on behalf of a leading fleet solutions company. This role focuses on managing client accounts, ensuring service levels are met, and handling key administrative tasks.
The Role:
* Build strong relationships with clients and support account managers in performance reviews.
* Monitor customer KPIs and escalate service risks.
* Process bookings, amendments, and vehicle data in internal systems.
* Manage customer complaints, service delays, and escalations.
* Run daily reports and track fleet movements.
* Liaise with clients on vehicle de-fleeting, deliveries, and collections.
* Assist with administrative support, including compliance with service agreements.
The Person:
* Previous experience in automotive or logistics sectors preferred.
* Strong administration and customer service skills.
* Ability to work under pressure and meet deadlines.
* Proficiency in Microsoft Office and willingness to learn new internal systems.
What We Offer:
* Weekly pay.
* Company pension.
* Onsite parking.
* Support from Igloo’s recruitment and payroll teams.
* Opportunity to work with a leading company in the automotive sector.
Com...