Job Introduction
Exciting careers.
At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Deputy General Services Manager to join our team
About the Role
* Ensure adherence to Sodexo's standards, procedures, and statutory regulations, including health and safety, hygiene, and quality management systems.
* Manage costs within budget, maintain accurate accountancy procedures, procure from approved suppliers, and minimize inventory wastage and leakage.
* Recruit, train, and motivate staff, fostering a positive workplace culture, maintaining training records, and ensuring team readiness to deliver excellent service.
* Monitor service quality against SLAs and KPIs, address feedback and audits with actionable plans, and support the implementation of Sodexo initiatives and processes.
* Conduct regular team briefings, attend internal and client meetings, manage schedules and rotas, and actively participate in training and district meetings.
What We’re Looking For
* Proven experience in managing and leading both kitchen and service teams to deliver excellence.
* Deep understanding of catering trends, with the ability to incorporate innovative ideas into food and service offerings.
* Strong financial acumen, including expertise in budgeting and cost control to meet financial objectives.
* Demonstrated ability to maintain high standards of customer service and operate within compliance and safety guidelines.
* Relevant craft, health & safety qualifications, coupled with strong communication and negotiation abilities to foster collaboration.
What We Offer
* A competitive salary and benefits package.
* Opportunities for professional growth and development.
* A supportive and inclusive work environment.
* The chance to make a difference in [specific impact area, e.g., client satisfaction, sustainability, or operational excellence].
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
* Unlimited access to an online platform offering mental health and wellbeing support.
* An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
* Access to a 24hr virtual GP Service
* The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
* Save for your future by becoming a member of the Mercer Aspire Pension Plan
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
* Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Ready to be part of something greater?