Job summary
Come and Join our Virtual Ward Team - Virtual Ward workforce Do you want to help shape the future of patient care in a virtual ward environment?
Come and join our virtual ward service, which is due to open in order to support Staffordshire and Stoke-on-Trent's urgent care needs. We are looking for a number of roles to join one of our Community based Virtual Ward Teams and help shape the future of patient care.
Main duties of the job
South Virtual Ward Healthcare Support Worker Band 3
We are looking for enthusiastic, innovative and engaging individuals, who have a passion for the delivery of high quality patient care within the community. The candidates will have to be able to prioritise their own workload without supervision, have an excellent patient focussed approach and be able to use their initiative as well as work as part of a multidisciplinary team.
Our General Acute Medicine and Frailty Virtual Ward is a new and innovative Service, that has an agreed admission criteria and works in partnership with supporting care services to deliver acute care in the patient's own home.
The aim of a virtual ward is to reduce length of acute hospital stay and/or avoid hospital admission; this leads to quicker recovery and reduces disruption to patients', and their carers' lives. This means we can proactively manage people living with frailty at home, and for those that have a sub-acute episode we can improve a patient's experience and outcomes.
About us
By joining Team MPFT, you will be helpingyour communities and in return for this, we will support you by;
1. Supporting your career development and progression
2. Excellent NHS Pension scheme
3. Generous maternity, paternity and adoption leave
4. Options for flexible working
5. Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
6. Extensive Health and Wellbeing support and resources
7. Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
8. Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
9. Salary sacrifice bikes up to £2k
10. Free car parking at all trust sites
11. Free flu vaccinations every year
12. Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Job description
Job responsibilities
As part of the Virtual Ward Team, the post holder will be responsible for undertaking a range of delegated clinical care duties in the community with patients that have been admitted onto a virtual ward bed.
This involves recording patient observations and any changes to patient clinical conditions
Supporting the remote monitoring of patients using agreed digital technology
Carrying out limited clinical care duties
Acting as the patient educator around accessing services in the community
Sitting with patients that need 24/7 observations
13. Exchanging factual information with patients using persuasion, tact, empathy to ensure that they understand what is happening, who is involved with their care, and next steps
14. Supporting the patient if they have physical impairment, mental health condition or learning difficulties
15. Providing clinical observations under the instruction of the registered nursing staff that are covering the shift
16. Assessing the condition and comfort of the patient and making a judgement on the appropriate action to take to ensure following patient centred care
17. Planning own work activities that are based on the priorities of the shift
18. Conducting instructed tests that require hand eye co-ordination and the use of equipment. This may involve blood glucose monitoring, blood pressure and temperature.
19. Undertaking a range of delegated clinical care duties relevant to the patients that are admitted onto a virtual ward and recording patient observations. Following policies and procedures and contributing to any updates or changes that might be needed
20. Ensuring that any equipment that is used in the home environment is safe and are properly used so that it doesnt cause distress or discomfort for the patient
21. Supporting and demonstrating own dutues to new starters and providing support to students or junior staff
22. Contributing to updating patient records on the relevant IT systems
23. Liaising with other professionals and agencies that can support the patient whilst on the virtual ward and as part of their discharge planning.
24. Occassionally participate in audits, surveys, research and development opportunities
25. Acts on own initiative when delivering patient care
26. Having access to a vehicle to visit the patient in their own home environment to support with clinical observations, digital assessments and patient care
27. Conducting remote monitoring of patient vital signs using a dashboard and notify any registered nursing staff if the patient is outside their baseline
28. Undertake clinical supervision and an appraisal as directed by the service policy
29. Participate in induction programmes for new staff and training programmes for students
For further information please contact
Matron Cork or Matron Siekiera - /
Person Specification
Essential
Essential
30. Experience in undertaking a range of delegated clinical care duties eg. Blood pressure, blood glucose
31. Vocational Qualification Level 3 or working towards or equivalent level of experience
32. Completed relevant short courses that would support the role including patient and clinical care duties
Desirable
33. Knowledge of care and related procedures
34. Experience of conducting clinical observations
Role requirements
Essential
35. Good standard of general education including GCSE English (or equivalent qualification)
36. Vocational Qualification Level 3 or working towards or equivalent level of experience
37. Completed relevant short courses that would support the role including patient and clinical care duties
Desirable
38. Knowledge of care and related procedures
39. Experience of conducting clinical observations
40. Experience in following relevant health and care legislation
41. Experience in undertaking a range of delegated clinical care duties eg. Blood pressure, blood glucose
42. Experience of recording observations on the appropriate clinical system
43. Experience of working within an acute hospital or a health care environment
44. Experience of working with minimal supervision and using own initiative Demonstrate the ability to prioritise and plan workload in order to meet deadlines