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Desktop Support Engineer - Witney, England (FTE), Witney
Client: Axiom Technologies
Location: Witney, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 48b120b05955
Job Views: 3
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description:
Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do.
We are seeking a capable individual to coordinate activities ranging from simple tasks to complex plans. This role involves providing onsite/on-call assistance to end-users within the organization's desktop computing environment to ensure optimal service delivery.
IT Skills and Experience:
* Experience troubleshooting computer OS and peripherals
* Handling different PC operating systems (Windows 7/8 and 10)
* Performing hardware and software installations, understanding deployment tools like SCCM
* Basic knowledge of SOE and group policies
* Printer support
* Good knowledge of MS Office installation and troubleshooting
* Excellent customer service and interpersonal skills
* Field experience supporting various technologies and services
* Advanced troubleshooting skills across Windows, Apple, and virtual OS
* Ability to manage time and resources effectively under pressure
Who You Are:
* Reliable transportation
* Flexible schedule and availability for on-demand work
* Resilient and conflict-resolving
* Effective communication skills, both oral and written
* Customer-oriented and calm-tempered
* Self-motivated and proactive
Personal Attributes:
* Strong infrastructure support knowledge
* Analytical and problem-solving skills
* Well-organized and detail-oriented
* Excellent communication skills, both oral and written
* Passionate about quality delivery
* Independent and team-oriented
* Innovative and solution-focused
* Confidentiality maintained
In-depth knowledge of:
* Microsoft Office applications
* PC/Laptop hardware and peripherals, including printers
Basic knowledge of:
* Active Directory
* Exchange
* Apple OS
* SCCM
IT Qualifications:
At least one of the following:
* PC/Laptop OEM Maintenance Certification
* CompTIA A+ Certification
* Microsoft Certified IT Professional (MCITP) in desktop area
* Microsoft Office Specialist (MOS) Certification
Experience in a similar role:
* Minimum 3 years of relevant experience
* Willing to travel 10-20 miles as required
What Next?
If you're ready for your next career challenge and wish to apply, please send your resume to the provided contact.
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