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Detailed job description and main responsibilities
The ePortfolio Manager will support the Workforce and Education Programme to:
Leadership and Expertise
* Support the GM Cancer Workforce and Education strategy by aligning the ePortfolio with workforce development priorities.
* Lead the ongoing management and enhancement of the ePortfolio, including mobile app functionality and platform improvements.
* Act as the primary contact for ePortfolio enquiries, providing expert guidance, training, and engagement support to NHS trusts, cancer alliances, and system partners.
* Collaborate with stakeholders to drive platform adoption, improve user experience, and secure funding through bids with pharmaceutical companies and other partners.
* Identify and engage key stakeholders using data-driven approaches such as surveys and audits to inform workforce planning and service improvements.
* Present complex information to Boards and governance groups, ensuring stakeholder buy-in and alignment with strategic priorities.
* Influence and negotiate with stakeholders to support project objectives and workforce initiatives.
* Prepare and deliver formal reports, providing clear updates on project progress and insights.
* Act as a subject matter expert, offering specialist guidance on ePortfolio use and digital learning developments.
* Continuously monitor workforce challenges, gathering feedback to inform system improvements and best practices.
Set-Up and Organisation
* Manage the ePortfolio's operations, ensuring smooth functionality and alignment with strategic objectives.
* Plan and facilitate user engagement activities, including forums, demonstrations, and training, to drive adoption.
* Support mobile app development, liaising with suppliers and tracking progress for timely delivery.
* Maintain up-to-date project documentation, including plans, meeting minutes, and task lists.
* Capture user feedback through focus groups and use insights to inform platform improvements.
* Work with the Communications Team to create promotional materials and awareness campaigns.
* Collaborate with cancer alliances to share best practices and align ePortfolio developments with workforce education strategies.
* Oversee the learning library's development, ensuring content aligns with the ACCEND framework and national offers to avoid duplication.
Communication and Support
* Act as the first point of contact for ePortfolio enquiries, providing specialist advice and escalating complex issues as needed.
* Liaise with GM Cancer partners, NHS trusts, Learning and Development leads, and other cancer alliances to share insights, support workforce initiatives, and drive engagement.
* Collaborate with the Communications Team to develop promotional materials and campaigns that enhance awareness and adoption of the ePortfolio.
* Manage and update website content, ensuring alignment with workforce development priorities.
* Build strong relationships with cancer alliances, NHS GM Integrated Care, and external partners to facilitate knowledge exchange and best practice sharing.
* Serve as a key liaison between stakeholders, ensuring clear and effective communication.
Data and Information
* Lead the collection, analysis, and reporting of ePortfolio usage data, identifying trends, gaps, and workforce development opportunities.
* Assess engagement with capability frameworks like ACCEND, providing insights into workforce competency and areas for improvement.
* Produce benchmarking and workforce capability reports to support NHS trusts and cancer alliances in workforce planning.
* Collaborate with the Business Intelligence Team to refine data dashboards, ensuring they provide actionable insights.
* Present data-driven findings to senior leaders, supporting strategic workforce development decisions.
* Ensure compliance with data protection regulations, including GDPR, by maintaining secure and accurate data management.
Planning and Reporting
* Play a key role in the planning and implementation of ePortfolio development projects, ensuring alignment with workforce strategies and programme objectives.
* Lead on the preparation of quarterly reports for cancer alliance stakeholders, capturing progress, risks, and areas for improvement.
* Maintain oversight of how hosted frameworks are utilised across different NHS trusts, tracking adoption rates and identifying barriers to engagement to inform future workforce and education initiatives.
* Support financial oversight of ePortfolio developments, assisting with budget management, invoice processing, and income tracking.
Person specification
Qualifications
Essential criteria
* Educated to postgraduate degree level or equivalent or significant experience of working at a similar level
Desirable criteria
* Comprehensive experience of project principles techniques and tools such as Prince 2 or Agile and Managing Successful Projects.
Experience
Essential criteria
* Has experience of leadership without direct authority
* Experience of writing complex reports for a range of audiences
* Has worked with senior colleagues to improve services
* Experience of triangulating data from different sources and demonstrate an appreciation of the differences that might occur in large datasets
* Has led projects in complex and challenging environments
* Experience working with a range of stakeholders
* Has managed and reported on risks and issues
Desirable criteria
* Has experience of cancer services in Greater Manchester
* Has experience of working in the NHS, Local Authority, voluntary or private sector at a senior level.
Skills
Essential criteria
* Can use Microsoft Word, Excel, PowerPoint software to a high standard
* Can create and deliver presentations to a broad range of different stakeholders
* Can produce concise and insightful written materials for senior stakeholders or a broader audience as appropriate
* Can use segmentation and or clustering to better understand the workforce being modelled
* Can influence others to develop a shared vision
* Can competently monitor and track financial information
* Can analyse highly complex information from a wide range of sources where material may be conflicting
* Can use experience to make inferences and advise/act where information is incomplete
* Can make judgements where there are conflicting views on the project and there is a need to make decisions on complex issues
* Can analyse highly complex data sets from a wide range of sources where material may be conflicting
* Can use experience to make inferences and advise/act where information is incomplete
* Can develop plans for the short and long term to support delivery of project aims and adjust in light of new information
* Can monitor progress against plans, escalating risks and issues as appropriate, and the ability to making adjustments if targets are not met
* Can manage own workload
* Can make informed decisions in the absence of complete information
* Can work to demanding and changing timescales
Knowledge
Essential criteria
* Has an understanding of workforce and education
* Has an understanding of educational frameworks
* Has an understanding of building and documenting complicated and varied types of model including forecasting ePortfolio performance
Desirable criteria
* Has an understanding of cancer services in Greater Manchester
Values
Essential criteria
* Committed to quality in all that they do
* Values diversity and difference and promotes equality of opportunity
* Committed to working to help clinicians deliver better outcomes for patients
* Committed to patient and carer involvement in the development of health services
* Committed to the use of evidence and clinical consensus to bring about change
* Operates with integrity and openness
* Committed to personal development and supporting others to do the same
* Energetic and enthusiastic, capable of generating enthusiasm in others
* Challenges received wisdom and acceptance of the status quo
Other
Essential criteria
* Travel around Greater Manchester
The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.
We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.
We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure.
By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.
If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.
The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.
Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website.
You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.
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