An exciting opportunity has arisen within Lindström UK
We are looking to recruit 3 On-Site Service Operatives; these are customer site-based roles.
We have a full-time role in the area of Sheffield, a part-time role in Teesside, and a part-time role in Liverpool.
The purpose of the role is to enhance the service provided by Lindström to its customers, taking on an active role in the service delivery.
Your key responsibilities in this role will include:
1. Providing on-site service to customers, enhancing and adding value.
2. Working with the Laundry Operation and Delivery Services.
3. Liaising with the Customer and Customer Services for the provision of service.
4. Problem-solving and continuous improvement.
5. Loading clean garments in the correct lockers and bagging soiled garments for collection.
6. Monitoring garment levels and answering day-to-day enquiries.
7. Administration and liaising with the OSS Coordinator, Account Manager, and Customer Services.
8. Dealing with any customer staff queries or issues.
9. Traveling between local customer sites as required.
Who are we looking for?
The right candidate will be reliable, punctual, and self-motivated. You should be polite and well-organized with the ability to use your own initiative.
You must have a good level of spoken and written English and possess a Full UK/EU driving licence.
The ability to establish trust with customers and recognize their requirements before they do is essential.
The candidate must also have Microsoft skills to work with data and handle customer complaints, turning them into successful business opportunities. This role requires resilience, determination to provide the best service, and excellent communication skills to work with all personality types.
Interested?
Please send a CV and application by email to amber.poole@lindstromgroup.com.
Who are we?
Lindstrom Ltd is the U.K. subsidiary of Lindstrom OY, a family-owned £450m textile services company. Through dedication, we provide the best textile service solution you can imagine. Our purpose statement sums this up nicely:
We care for people and our planet by inspiring people to shine and businesses to grow in a sustainable way.
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