Wealth Management Administrator - Farnborough
Our client is looking for a Wealth Management Administrator to join their team in Farnborough.
Key Responsibilities:
1. Prepare and package financial planning reports for the Financial Planners and their clients
2. Preparation of transactional templated client letters, such as letters of authority, change of address and client disengagement letters
3. Liaise with product providers to obtain fees and charges on specific products
4. Obtain and assist with the completion of application/instruction forms and fact finds
5. Obtain policy information, documents, factsheets, illustrations and product comparison quotes through appropriate sources
6. Uploading plan statements and other documents to client records following agreed naming conventions
7. Maintain accurate client information and record client interaction on the back office system
8. Assist with the onboarding process of new clients
9. Assist with the annual review process of existing clients
10. Any additional ad-hoc requests and support on company projects as and when required
Candidate Specification:
Essential
11. Experience of working with Microsoft Office products including Word, Excel, Outlook and PowerPoint, or similar tools.
12. Desire to deliver exceptional service at all times and strong focussed approach to achieving the best outcome for the client and the business.
13. Ability to consistently deliver within service standards.
14. Excellent organisational skills, flexible and proactive approach to getting the job done.
15. Strong interpersonal skills, both written and verbal communication.
16. Accuracy and attention to detail to balance demands of role.
17. Desire to learn and build skills and ability through Personal Development Plan.
Desirable
18. Previous experience of working in similar role
19. Previous experience of working within financial services
20. Experience of working in a small to medium sized financial services environment
21. Experience of working in an environment of significant change
22. Knowledge of Financial Services Industry