Job summary An exciting opportunity for an enthusiastic and motivated individual to progress their career into a leadership role. A vacancy has arisen in the Dermatology Department at Doncaster Royal Infirmary for a Reception Supervisor. You will manage a small team of receptionist/clerical staff and be responsible for the administrative activities and reception activities of the department on a day-to-day basis. Main duties of the job You will manage a small team of reception staff and be responsible for the administrative and reception activities of the department on a day-to-day basis. Duties include patient reception, supervision of existing reception team, data input to computerised databases, outcoming of clinic attendances, making appointments, dealing with telephone enquiries from hospital staff and the public. Ensure smooth running of the reception team and reception area. Arranging You will also provide secretarial support to the department manager and wider department. About us DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it's our pledge to help you Develop, Belong and Thrive, Here.As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers Date posted 22 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Pro Rata Per Annum Contract Permanent Working pattern Part-time Reference number 272-6523111 Job locations Doncaster Royal Infirmary Armthorpe Road Doncaster DN2 5LT Job description Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Job description Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Person Specification Experience Essential Experience of working with computer systems to include Microsoft Office and the use of IT packages and web based systems. Desirable Supervisory experience Proven experience as a clerical officer working within the hospital environment Qualifications/Training Essential Knowledge or equivalent training to Vocational Level 3 or equivalent eg OCR/RSA/ Business administration apprenticeship or relevant experience Desirable Knowledge of Medical Terminology eg AMSPAR ECDL or equivalent qualification Experience of clinical databases Personal Attributes & Skills Essential Ability to manage a small team Able to communicate effectively with all levels of staff and members of the public, both verbally and in writing. Person Specification Experience Essential Experience of working with computer systems to include Microsoft Office and the use of IT packages and web based systems. Desirable Supervisory experience Proven experience as a clerical officer working within the hospital environment Qualifications/Training Essential Knowledge or equivalent training to Vocational Level 3 or equivalent eg OCR/RSA/ Business administration apprenticeship or relevant experience Desirable Knowledge of Medical Terminology eg AMSPAR ECDL or equivalent qualification Experience of clinical databases Personal Attributes & Skills Essential Ability to manage a small team Able to communicate effectively with all levels of staff and members of the public, both verbally and in writing. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Doncaster & Bassetlaw Teaching Hospitals NHS FT Address Doncaster Royal Infirmary Armthorpe Road Doncaster DN2 5LT Employer's website https://www.dbth.nhs.uk/ (Opens in a new tab)