Service Delivery Manager – ITIL – Cloud - £350 - £450 - Inside IR35 – London – 3 months
Award-winning IT Managed Services Provider growing significantly as a result of a track record of meeting and exceeding customer expectations. Looking for a Service Delivery Manager for one of their key London based clients. You will act as the SDM, as they are transitioning out of one company to a stand-alone business.
Key Skills
* ITIL Foundation
* Worked with a Cloud environment – Azure, AWS, and/or GPS
* Proven track record as an SDM
* Relationship Management
* People Management
* Commercial Management
* Quality Assurance
Duties & Responsibilities
* Management and delivery of all support services for multiple users.
* Developing and enhancing the strategic relationships.
* Manage financial issues relating to budgets and forecasts to maximise profit.
* The ability to handle difficulties, performance problems and conflict between team members.
* Identify areas within current methods for service improvement.
* Drive continual service improvement.
Please hit the button to Apply and / or call Harley Robertson at InfraView on 020 3004 8235 for further info. If this role is not for you, please Register with us letting us know your preferences and will be in touch when the right role comes in.
Service Delivery Manager – ITIL Foundation - £350 - £450 - Inside IR35 – London/Remote – 3 months