Job Description The Company
A leading manufacturer looking for an experienced Quality Manager to join the team.
The Role
This is a hands-on role responsible for ensuring the quality of parts produced meets all customer expectations. The position requires prompt and effective action when non-conformances are identified. Additionally, it involves maintaining up-to-date knowledge of quality system requirements and ensuring documented practices align with quality management system standards.
Duties
- Lead the Quality Department and team.
- Implement and manage team KPIs.
- Develop, maintain, and oversee the quality management system.
- Analyse root causes of internal and external quality concerns.
- Effectively communicate and reinforce the organisation’s commitment to quality improvement.
- Determine when process stability and capability studies should be conducted on existing processes. Review and analyse results, recommend process changes, and verify their effectiveness.
- Participate in the development of Failure Mode and Effects Analysis (FMEA).
- Facilitate and promote the use of appropriate problem-solving techniques for effective root cause analysis and corrective action.
- Coordinate with Sales, Purchasing, Engineering, Production, and Packing teams to resolve customer complaints and concerns...