SaaS client based in Hertfordshire is looking to expand their app support function in the UK due to continuous growth and new client acquisitions across Europe and the US.
This is a purely hands-on role where you will be leading and mentoring junior analysts, reporting into the Director.
This team is responsible for the provision of 3rd/4th level technical application support for a range of Unix and Windows-based systems running in Azure, AWS, and on-prem. These systems are mainly web and Java applications developed in a variety of open-source technologies including Unix, Java, Docker, and MariaDB.
You will provide incident/problem diagnosis and resolution. Typically, the issues escalated to the team are complex and span across technologies, networks, and hardware. The role therefore requires a broad and high degree of technical knowledge across multiple platforms and technologies.
* You will ideally come from a retail background and have worked with POS or EPOS systems.
* This is an onsite role, 5 days a week in the office.
* Excellent role to work with global brands within retail and excellent career prospects.
* Great package on offer.
#J-18808-Ljbffr