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Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require.
Job overview
Help us care for the people who care.
We are recruiting for a Human Resources Investigations Officer to join our team at Norfolk and Suffolk Foundation Trust.
NSFT is a large mental health trust employing staff in multiple locations across Norfolk and Suffolk. We provide mental health and learning disability services in the community and inpatient settings.
We believe that staff, who feel valued by their employers and are truly engaged, are able to provide better outcomes for our service users.
We want to put our people before processes, and this role will be focused on achieving solutions to investigations. This will in turn improve the quality of our investigations whilst ensuring that we treat all staff members involved with compassion and support.
We are looking for someone to support the Trust’s drive to become a compassionate and respectful employer by managing and conducting investigations into Disciplinary, Grievance, Bullying and Harassment cases. You will take responsibility for investigations and follow the process through to completion and presenting the final report at formal hearings.
Main duties of the job
We are looking for a compassionate individual who will be excited to be part of our team.
We want to recruit someone with attention to detail. Once in post you will be responsible for investigating cases by interviewing witnesses, pulling together evidence and writing consistent high-quality reports with clear findings and providing this within an agreed timescale.
Communication is key. We are looking for someone who can communicate in a professional manner with a wide spectrum of people to achieve the best outcome.
However, most importantly and in keeping with our trust values of Positively, Respectfully and Together, we are looking for someone who has exceptional people skills as this role will involve receiving highly complex/sensitive and/or contentious information and as a result, you will have to convey difficult decisions whilst maintaining professional relationships.
If you want to make a difference in people’s experience at work by putting people before process, we want you to be part of our fantastic team!
Working for our organisation
Why work for us?
We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk?
The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Benefits included with this role are:
* Up to 307 hours holiday entitlement (subject to length of service)
* FREE Yoga and Pilates
* Cycle scheme tax-free bikes and accessories
* Support with revalidation
* We will pay for your initial DBS check (excluding the annual update service charge of £13)
Detailed job description and main responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Note - The Job Description is currently going through job matching and may be subject to change.
Person specification
Experience
* Experience of undertaking workforce investigations and preparing reports of evidence and findings in complex environments.
Qualifications
* Graduate or equivalent knowledge and experience, e.g., Chartered Member CIPD.
Knowledge
* Good understanding of equality and diversity issues.
* Commitment to improving and expanding own knowledge through continuous personal and professional development.
* The ability to draw upon specialist knowledge to analyse complex ER cases and provide appropriate advice balancing individuals and organisational needs and risks.
EQUAL OPPORTUNITIES
Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying.
DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB)
FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.
Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.
The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.
This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.
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