We’re driven by our purpose to build real communities, which enhance the lives of our residents every single day. If you’re looking for a career which means more and gives you more, personally and professionally, there’s a place for you here at Inspired Villages.
In partnership with Legal & General PLC and NatWest Pension Trustee Limited, with hugely ambitious (and very achievable) growth plans, we are seeking a Front Office Manager to manage our expanding front office administration team.
You will be passionate about delivering excellent levels of customer service, whilst leading and developing the front office function.
The Role:
* Managing the activities of the reception and administrative team, ensuring they are aware of their responsibilities and performing to a high standard
* Ensuring that all resident requests and queries are responded to promptly and effectively
* Making sure the front office areas are clean, tidy and presentable
* Reporting any maintenance issues quickly and clearly to the maintenance team
* Providing detailed information about the Village, its facilities and services to any prospective resident or guest
* Assisting in the development and promotion of events and activities throughout the Village
* Overseeing and ensuring that all administrative processes are carried out in line with company policy
* Assisting with finance duties – processing invoices, cashing up, payroll etc
* Meeting and greeting guests and residents in a friendly and approachable manner.
Key Requirements:
* Previous experience manging others in a busy office or hospitality environment
* Strong IT ability including the full MS Office package (Word, Excel and PowerPoint), would be desirable
* Good numeracy and literacy skills and an eye for detail and accuracy
* Self-motivated and able to work on your own initiative without ongoing direct supervision
* Be an enthusiastic, flexible and adaptable team player.
The Benefits:
* Bupa Health Cashplan (including employee assistance program)
* Life Assurance at x4 your annual salary
* 33 days annual leave (inclusive of bank holidays, pro-rated to your contracted working hours)
* Holiday buying scheme (up to a week's extra leave)
* Big birthdays off (those ending in a 0)
* 5% matched pension scheme
* Retail discounts on a variety of outlets
* Access to SMART tech
* Ongoing learning and development opportunities
* Wellbeing hub and resources; including discounts related to wellbeing interventions
* Cycle to work scheme
* Electric car scheme
* Working in an incredible workspace, with a gym, social areas, and parking.
At Inspired Villages, we invite everyone, regardless of background, to join our thriving community. Here, you'll be included, involved, and inspired to contribute your unique talents. We are committed to creating a culture of belonging, where uniqueness is celebrated and you’re inspired to be your best, every day.
More enjoyment. More satisfaction. More like one big family. If you’re looking for a career that means more and gives you more, hit that apply button!
#J-18808-Ljbffr