An experienced leader with a background in packaging, labels, corrugated manufacturing, or OEM manufacturing is sought for the role of Service Manager. This position offers an exciting opportunity to oversee operations, lead a dedicated team, and ensure outstanding service delivery! The Service Manager will be responsible for overseeing the service function, ensuring exceptional customer experiences and optimising team performance. Leading, mentoring, and motivating the team to align with business goals and deliver outstanding service.
Developing and implementing strategies to enhance efficiency, productivity, and quality.
Identifying opportunities to improve workflows, boost performance, and drive continuous improvement.
Analysing operational data and customer feedback to provide valuable insights to senior leadership.
Apply in-depth knowledge of technical processes to ensure high-quality service delivery and support to customers
Proven experience in Service Management or Aftersales within packaging, labels, corrugated manufacturing, or OEM manufacturing.
Commercial awareness and confidence in upselling services where beneficial to customers.
A results-driven mindset with a passion for service excellence and operational improvement.
Competitive salary and benefits package.
Opportunities for career progression and professional development.
Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit