Learning and Development Assistant
At LCP we love what we do, and it shows. We help our clients make good decisions based on insightful analysis, industry expertise, and game-changing technology. Working across a wide range of sectors, including pensions and benefits, investments, insurance, energy, health, sports, and data analytics, we help our clients navigate complexity in order to take the action that matters.
Who are the department and what is the role?
This role will work as part of the wider Learning and Development team, with a focus on training administration as well as providing support to the qualifications area within the department.
What will you be doing?
Working with the wider team on the overall learning administration for the firm via the learning management system, booking workshops, liaising with suppliers as required and maintaining our appraisal system, Clear Review.
* Manage and process new starters – liaising with HR and communicate with wider L&D team
* Update and maintain LCP’s appraisals platform – liaising with department contacts
* Become proficient in the use of the learning management system LCPLearn for course administration
* Report on DEI / Induction training and following up with non completers
* Provide logistical support for learning sessions – booking rooms and refreshments, and preparation of training resources
* Ensure invoices are managed and evaluation process is completed following learning events
* Liaise with both LCP’ers, trainers and suppliers as required
Working with the Senior Qualifications Advisor, to offer a seamless service to students.
* General study administration – with a focus on CFA – to include checking of invoices, credit card payments, updating study records and subscription renewal
* Liaising with students as required to co-ordinate exam and tuition bookings
* Administration in relation to apprenticeships as required including bi annual reporting
What skills, experience, and qualities do you need for this role?
* Able to liaise professionally with both LCP’ers, and trainers, ensuring enquiries are dealt with courteously and efficiently
* A professional, positive “can do” attitude and ability to take own initiative
* Technical aptitude with good excel skills and experience of process improvement/administration skills
* An interest in how Learning & Development can add value to LCP
* Able to work effectively in a team but also self-motivated to work autonomously
* Well organised, able to follow processes and demonstrate attention to detail in work
* Able to be proactive in identifying issues that require action and improvements to approach
* Enthusiastic, flexible and resilient; able to cope under pressure and deal with fluctuating workload
* Excellent communication skills, both verbal and written
What’s in it for you?
Take a look at our Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes:
For you:
* Hybrid working (role dependent)
* Professional study support (where applicable)
* Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks
For your family:
* Life assurance
* Income protection
* Enhanced maternity/paternity/adoption and shared parental leave
For your health:
* 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday
* Private medical insurance
* Discounted gym memberships, critical illness and dental insurance through our flexible benefits
* Eye care vouchers
* Cycle to work scheme
* Digital GP services
For your wealth:
* Competitive pension scheme
* Discretionary bonus scheme
* High street discounts
* Season ticket loans
For others:
* Volunteering opportunities
For the environment:
* Electric vehicle salary sacrifice scheme (qualifying period applies)
And much more!
We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.
LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application.
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