Job Title: Service & Primary Care Network Manager
Accountable to: Director of Operations - Integrated Services
Line manager: Senior Integrated Service Manager
Hours of work: 37.5 Hours
Remuneration: £35-42k depending on experience
Location: 48 Station Road, London, N22 7TY (with travel to Haringey practices and occasionally beyond North London)
Interview date: Wednesday 6th January 2025 from 10AM - 5PM
Main duties of the job
There is an exciting opportunity to join the Haringey GP Federation to support four of Haringey's Primary Care Networks (PCN) as the Primary Care Network and Service Manager.
The role is hybrid and will enable PCNs to deliver change, build relationships with local stakeholders, and meet all the requirements of the PCN DES, including the quarterly finance and reporting. The role will also support various Federated projects supporting preventative health care management in primary care.
Additionally, the role will plan, develop, and deliver services that aim to support Haringey Primary Care Networks and Member Practices. Experience of delivering services is vital to ensure our projects support both the population and primary care within Haringey. Some projects will be commissioned over a long period and some for a minimum of 12 months or less. This role will be responsible for managing a range of services, or at least one large-scale service.
About us
We are the Haringey GP Federation, a young and growing organisation working with 34 member practices in the diverse and vibrant borough of Haringey in North London.
Our vision is to support the people of Haringey to be healthier and happier. We do this by strengthening, innovating, and advocating for strong and sustainable General Practice in Haringey.
Our friendly, collaborative team has deservedly earned a strong reputation for providing best practice Primary Care services at scale. We are proud that our team's achievements have won external recognition, including being Highly Commended at the 2022 HSJ awards as Primary and Community Care Organisation of the Year.
We welcome and encourage innovative ways of working which respond to the changing needs of the population in Haringey. We are building a sustainable workforce that is fully equipped and motivated for the work we undertake and constantly seek to expand opportunities which allow development for our staff and practices alike.
Job responsibilities
The Primary Care Network management element of this role will support:
1. N15 PCN, which is made up of 5 practices in the South-East of Haringey
2. East Central PCN, which is made up of 4 practices.
3. North Central PCN, which is made up of 6 practices.
4. South-West PCN, which is made of 4 practices.
The service management element of this role will:
1. Plan and manage Services and ensure that the portfolio of tasks/projects is delivered effectively.
2. Adopt a project management approach to ensure that all projects are reported to appropriate parts of the organisation and to external bodies.
3. Take a lead in the coordination of training & development and recruitment activity for the Projects.
4. Oversight and management of all aspects of the Project budgets.
The postholder will work directly with each of the PCNs Clinical Director and member practices to support and facilitate the co-production and mobilisation of services in line with the PCN Network Contract Directed Enhanced Service specifications, and any other initiatives the PCNs are pursuing.
The postholder will facilitate the development of cross-sector partnership working between the PCNs and other key stakeholders including commissioners, community services, acute trusts, local councils, mental health, community groups, and the 3rd sector as well as other organisations as relevant e.g., housing, education, voluntary, etc. to support delivery of the Network Contract Directed Enhanced Service (DES).
The job description and person specification are an outline of the tasks, responsibilities, and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of Haringey GP Federation and the requirements of PCNs.
Person Specification
Experience
* Knowledge of Primary Care & Primary Care Networks (PCNs), public sector and healthcare
* Relevant knowledge of key PCN Priorities (i.e. IIF, QOF, ARRS).
* Relevant experience in delivering project and service documentation to internal and external stakeholders.
* Relevant experience of successful project & service redesign.
* Experience of building effective teams and networks.
* Experience of recruitment & management of personnel.
Qualifications
* Study within a health-related or project management discipline
* Demonstrable evidence of continuing professional development
* Degree level education or relevant experience in primary care management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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