Job summary We are recruiting for a Senior Therapy Support Worker who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will be joining an established therapy team with excellent peer support. We are looking for sound communication and organisational skills, an ability to work within a team and to use your initiative. Experience of working with patients who have suffered fractures and/or undergone orthopaedic surgery, and knowledge of Occupational therapy and Physiotherapy would be an advantage. On taking up the post, you would be guided through core and specific competencies appropriate to the role. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The successful candidate will work with the Orthopaedic team within the acute setting at Lister Hospital. To undertake assessments and interventions with individual patients within remit of defined caseload To act as first contact in certain situations, as agreed, following competency training and agreement with qualified therapist. To carry own caseload of routine patients and prioritise this caseload and organise the day accordingly. To contribute to the on-going discharge planning process for patients within caseload in conjunction with other members of the multidisciplinary team, to adjust as necessary in line with service needs. To refer patients after discussing cases with relevant therapists to other services eg: ICT Understand the need to gain valid patient consent. To communicate progress/outcome of treatment with the patient, clinical supervisor, relatives, carers, and the multidisciplinary team Act appropriately within home environment and respect the patient's style of living. Demonstrate an understanding of problem solving and contribute to the solutions working with colleagues. Make decisions in liaison with Therapist on the timing of progressing interventions. About us At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know. We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Date posted 18 March 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 361-7009050 Job locations Lister Hospital Coreys Mill Lane Stevenage SG1 4AB Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person Specification Qualifications/Training Essential Good general education NVQ Level III, or equivalent knowledge and experience Basic mathematical skills Previous Experience Essential Awareness of needs of older people/ people with acute illness Awareness of function/cognitive/risk and mobility components of Occupational Therapy and Physiotherapy Knowledge of basic assessment components needed for therapy assessment Knowledge of basic treatment planning and progression Previous clinical and therapy experience of working with in patients/ward Previous experience or knowledge of health/social care work Skills Essential Excellent written and verbal English skills Ability to communicate when barriers to understanding exist Ability to communicate within a multi-disciplinary team Ability to work under pressure and meet tight dead-lines Ability to work independently and own limitations Ability to work within a team, delegate and request assistance when needed Flexible with approach to work Other requirements Essential Ability to treat people with dignity and respect Respect privacy Knowledge of confidentiality and mental capacity and able to apply in practice To be able to concentrate when you have interruptions/changing priorities To be able to cope with emotional situations Willingness to uphold the Trust's values Eligible to live and work in the UK Ability to travel easily between Trust sites Person Specification Qualifications/Training Essential Good general education NVQ Level III, or equivalent knowledge and experience Basic mathematical skills Previous Experience Essential Awareness of needs of older people/ people with acute illness Awareness of function/cognitive/risk and mobility components of Occupational Therapy and Physiotherapy Knowledge of basic assessment components needed for therapy assessment Knowledge of basic treatment planning and progression Previous clinical and therapy experience of working with in patients/ward Previous experience or knowledge of health/social care work Skills Essential Excellent written and verbal English skills Ability to communicate when barriers to understanding exist Ability to communicate within a multi-disciplinary team Ability to work under pressure and meet tight dead-lines Ability to work independently and own limitations Ability to work within a team, delegate and request assistance when needed Flexible with approach to work Other requirements Essential Ability to treat people with dignity and respect Respect privacy Knowledge of confidentiality and mental capacity and able to apply in practice To be able to concentrate when you have interruptions/changing priorities To be able to cope with emotional situations Willingness to uphold the Trust's values Eligible to live and work in the UK Ability to travel easily between Trust sites Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East and North Herts NHS Trust Address Lister Hospital Coreys Mill Lane Stevenage SG1 4AB Employer's website https://www.enherts-tr.nhs.uk/ (Opens in a new tab)