Working as a reservation agent at Derry Bros involves handling inbound and outbound calls to assist customers with their shipping needs. This role requires excellent communication skills, as you'll be talking to customers about their current requirements and reserving space on ships based in the UK, Ireland, and beyond. You'll need to be detail-oriented to ensure all reservations are accurately processed and any amendments or cancellations are handled efficiently. The ability to work under pressure and manage multiple tasks simultaneously is crucial, as you'll be dealing with various customer queries and ensuring their needs are met promptly. At Derry Bros, reservation agents are part of a dedicated team that provides specialized shipping services to a wide range of valuable customers. The company prides itself on its commitment to excellence and customer satisfaction, making it a rewarding environment for those passionate about logistics and customer service. You'll have the opportunity to work closely with other departments, such as customs clearance and compliance, to ensure a seamless experience for customers. This collaborative approach not only enhances your skills but also contributes to the overall success of the company. Moreover, Derry Bros offers a supportive work environment with opportunities for professional growth and development. Whether you're a recent graduate or an experienced professional, the company values your contributions and provides equal opportunities for all. You'll receive comprehensive training to help you excel in your role and stay updated with industry trends and regulations. Working at Derry Bros means being part of a legacy of excellence in the logistics industry, where your efforts directly impact the company's reputation and customer satisfaction. Key Info: Salary £25k Various Shifts (8 Hour) On-call and weekend allowance Skills: Telephone Skills Customer Service multi task Computer Literate Benefits: Parking