Job Description
Location: Warrington
Employment type: Full time
About Claremont.
Claremont is a leading commercial interior design and fit-out company. We work with our clients from initial consultation right through to delivery to shape workspaces that meet the needs of organisations and their people. Unlike many of our competitors we are an employee-owned business which allows us to maintain our ethos of building lasting client relationships and looking after our people whilst improving our ability to retain and attract the best talent in the industry.
Job Description
To look after our clients and ensure a positive customer experience after fit out and refurbishment projects are completed, including: -
· Regular liaison with our clients after projects to ensure clients are happy
· Provide a quick response and efficient communication to attend to any issues that may arise after completion
· Build relationships with our clients after project completion to ensure ongoing customer satisfaction
· Attend project completion meetings for introduction to client and to gain an understanding of each project
· Arrange client meeting on site 12 months after completion to ensure the client is still happy, resolve any issues that may have arisen and to ensure the final retention inv...