As an Insight Analyst within the Insurance Analytics team at Saga, you will be responsible for delivering end-to-end insights reporting for Insurance Claims. Your goal will be to provide strategic insight to support informed decision-making within the Insurance operation.
Role Responsibilities
You will create solutions to solve some of the organisation's toughest problems and deliver tangible business value through process efficiency, exceptional customer experiences, and reduced indemnity spend.
* Identify insight opportunities by partnering with stakeholders, understanding their business problems, and developing solutions.
* Able to work on multiple projects, manage priorities and workflow, including communication with other internal and external stakeholders.
Key Performance Indicators include:
* Delivering high-quality data visualisations and reports using Tableau or equivalent software.
* Communicating technical content effectively to non-technical claims teams.
* Maintaining high-quality documentation (data dictionaries, claim processes, and data flows) on Confluence to minimise key person dependencies.
* Performing regular reconciliations to validate accuracy of data and reporting.
Packaging Description
Saga offers a competitive salary of up to £30,000 dependent on experience. You will also enjoy a range of benefits, including:
* Total flexibility over where you work.
* 35-hour working week, which can be worked flexibly to suit your style.
* 25 days holiday + bank holidays.
* Option to purchase additional leave up to 5 extra days.
* Pension scheme matched up to 10%.
* Life assurance policy on joining us.
* Wellbeing programme.
* Colleague discounts.
* Enhanced maternity and paternity leave.
* Grandparents leave.
* Company performance-related annual bonus - up to 5%.
* Income protection.
* Access to Saga Academy, our bespoke learning platform.