Job Title: Change Manager – Lloyds Living
Location: London
Hours: Full-time
Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About this opportunity
Lloyds Living is the Group’s Private Rental Subsidiary. Its purpose is to Help Britain Prosper through improving access to good quality, affordable rental homes across the UK whilst delivering diverse and sustainable financial return to Group.
The intention is to work with leading house builders and other participants through strategic partnerships to identify sites and support the building of additional housing, with Lloyds Living buying the rental element of these new developments and then letting the properties to customers.
As Change Manager, you’ll be working closely with the Lloyds Living Change team and Lloyds Living business areas to help build an effective operating platform to enable Lloyds Living to grow and scale at the pace it requires. The job will require vendor engagement, primarily working with third-party SaaS solutions, ensuring business requirements can be met.
Key responsibilities include:
* Requirements Elicitation and Management: You’ll lead, design and facilitate business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes. Overseeing end-to-end traceability against quality business requirements using appropriate tools and templates.
* Process Analysis: Analysis of end-to-end processes to identify where optimisation/efficiency can be improved. Documentation of ‘as-is’ and ‘to-be’ processes, using Microsoft Visio.
* Solution Assessment & Validation: You’ll engage with key stakeholders to influence the solution design to meet business goals, scope and strategy requirements. Providing input into the identification and delivery of project benefits, traceability of requirements and impact of solutions. Supporting testing and implementation.
* Consultancy Advice & Domain Knowledge: Developing good knowledge across Lloyds Living functions, understanding interdependency and the impact of change to provide informed consultancy advice, independent review and quality assurance.
* Stakeholder Management: You’ll build and maintain networks with a diverse group of business stakeholders and suppliers to influence and support the delivery of projects.
* Risk: Continuously monitor projects for business analysis risk issues and regulatory compliance and take appropriate steps to mitigate.
What You'll Need:
* Proven Change Management experience, typically gained on complex projects with exposure to senior stakeholders and ideally within the financial or PRS sector.
* Has demonstrated the ability to investigate business requirements, problems and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
* Has extensive experience of applying analytical techniques to identify underlying issues and business needs.
* Ability to develop strong relationships with a diverse group of stakeholders through open communication, partnership and consistent delivery.
* Flexibility and ability to work on numerous varied tasks with competing priorities and organise delivery accordingly.
About working for us
Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.
If you’re excited by the thought of becoming part of our team, get in touch.
We’d love to hear from you!
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