Business Manager – Toyota Basingstoke
Salary £35,471pa, OTE Circa £60k plus car
45 Hours
Let Group 1 Automotive drive your career forward!
Leading with ambition and integrity, as a Business Manager you’ll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers’ faces.
Working to become the World’s Most Trusted Automotive Retailer, you’ll be able to develop your skills while being a role model to your team, allowing them to fulfil their potential too.
What we can offer you
* 33 days’ annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available
* Retail discounts that save you money every day
* Gym discounts, cash healthcare plans, and a cycle-to-work scheme
* Car discounts for new and used purchases and servicing
* Flexible pension scheme to support your financial future
* Family-friendly policies that help you spend more time with the people that matter
* A wellbeing programme to support you and your family
* An internal colleague recognition system to celebrate achievements
* A community volunteering day
What you’ll do day to day
* Promote finance and insurance products to customers, with weekly monitoring of penetration rates
* Identify opportunities to increase profitability through upselling finance & insurance products
* Assist in the development of sales strategies to increase sales revenue, customer retention, and overall business performance
* Ensure full compliance with regulatory and sales processes, prioritising fair treatment of all customers
* Collaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellence
* Deliver exceptional customer service, fostering loyalty and generating referrals
* Maintain organised administration and uphold housekeeping standards for a professional work environment
Helpful skills and qualifications
* Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulations
* Proven expertise in supervising and managing the end-to-end sales process
* Ability to deliver outstanding customer experiences with energy, enthusiasm and professionalism
* Adaptable approach to tailoring finance packages that meet individual customer needs
* Demonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skills
* Highly organised and the ability to multitask effectively, ensuring efficiency and attention to detail
* Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.
Respect - Integrity - Transparency - Teamwork – Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
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