Job Title: Security Officer Company Name: Excellerate Services UK Job Type: Full Time Location and Hours: Broad Street Mall Shopping Centre, Reading, 5 on 2 off 1100 - 1900 Salary: £12.95 per hour Job Description: Carry out Duties to the very best of your ability as laid Out within the Assignment Instructions. Arrive on time, 10 minutes prior to shift start; for a shift handover, and arrive well-presented, shirt and trousers pressed boots/shoes polished. Assist / support the Security Manager and his/her deputy with General tasks and objectives. Carry out tasks and objectives set by the client / Management team. Assist to Cover Security officers’ holidays & Bank holidays. Carry out tasks and responsibilities set by Deputy Manager / site manger when Security Manager and Management are not present. Carry out dedicated foot patrols of centre walkways, carparks service areas & Riverside development. Access control, visitors, promotions, Contractors to site and offices. Carry out Control room and CCTV duties. Control of Keys and Radio Issuing. Set a Positive example to your fellow colleagues adhering at all times to all the correct procedures set out within the assignment instructions and training manual. Control of contractors / ensuring safe working practices in accordance with company Rams and centres safe systems of works. Carry out staff/visitor parking updates where necessary. Deal with parking issues, PCN’s and complaints, ensuring all parking T&C’s are correctly followed by Tenants and customers. Carry out Security Monthly tasks ensuring that they are completed on time. Carry out general paperwork, filing, Permit to works, parking, visitor logs, daily weekly sheets of every kind etc. Lease with Police, CCTV reviewing, evidence etc. Security Officer Code of Ethics Honest and Integrity I will be honest and act with integrity at all times, and will not compromise or abuse my position. In abiding by this standard you gain and maintain the trust of the public, your leaders. Your colleagues and your team. You are dependable and a role model. Authority, respect and courtesy I will act with self-control and tolerance, treating members of the public and colleagues with respect and courtesy. Ensure your behaviour and language could not reasonably be perceived to be abusive, oppressive, harassing, bullying, victimising or offensive by the public or your colleagues. There may be reasons that your actions may not always be understood by others, including the public/colleagues. You must, therefore, be prepared to explain them as fully as possible. Ensure that any relationship at work does not create an actual or apparent conflict of interest. Not engage in sexual conduct or other inappropriate behaviour when on duty. Equality and diversity I will act with fairness and impartially. I will not discriminate unlawfully or unfairly. treat all people fairly and Use of Force I will only use force as part of my role and responsibilities, and only to the extent that is necessary, proportionate and reasonable in all circumstances. Orders and instructions I will give reasonable instructions only, and I will follow all reasonable instructions. Duties and Responsibilities I will be diligent in the exercise of my duties and responsibilities. Confidentiality I will treat information with respect, and access or disclose it only in the proper course of my duties. Fitness for work I will ensure, when on duty or at work, that I am fit to carry out my responsibilities. Conduct I will behave in a manner, whether on or off duty, which does not discredit on the company or undermine public/staff confidence. Challenging and reporting improper behaviour I will report, challenge or take action against the conduct of colleagues which has fallen below the standards of professional behaviour. Qualifications / Requirements: Right to work in the UK Valid SIA license CCTV licence (preferred but not required) First Aid Certification Proven experience as a Security Officer or in a related field (preferred but not required) Excellent Communication and interpersonal skills Ability to remain calm and composed under pressure Strong attention to detail Basic computer skills Strong work ethic and reliability Benefits: Hastee Pay (a financial wellness platform and mobile app that revolutionises the way employees access their earned wages) Uniform Provided Full training provided Excellerate Services is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences.