Job summary To provide an integrated and comprehensive administrative and secretarial support to the multi-disciplinary Bromley West ADAPT Service. This includes Psychiatrists, Nurse Practitioners and the Manager of the Service. The role will include, receiving and managing referrals, maintaining electronic clinical records, booking appointments, typing letters and reports, liaising with other teams and organisations as required. Main duties of the job Undertaking word processing using for the provision of required reports, clinic letters, summaries, etc. within the set standards. Using Oxleas RIO Electronic Clinical Records to record and retrieve information on both service users and caseload holders, including uploading of documentation. Respond to incoming calls and deal with enquiries in accordance with management procedures. Record all messages accurately ensuring appropriate action is taken and messages passed to the relevant discipline/clinician. Use initiative in finding appropriate clinician for advice if required staff member is absent. Implementing and maintaining effective communication systems with team, locality, acute in-patient staff, GPs and service users. Using email to communicate with staff and other agencies, for example, receiving referrals, responding to queries, ensuing that Trust Information Governance procedures are followed. Booking of interpreter services to attend the locality. Minute taking. Scanning incoming correspondence and reports / blood results/ prescription cards/ ECG and any other investigations ensuring all correctly uploaded into electronic system using the correct naming convention. Providing cover for other admin staff during periods of leave, sickness or to alleviate workload of colleague as necessary including the undertaking of reception cover as and when required. About us Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values: We're Kind We're Fair We Listen We Care Date posted 17 March 2025 Pay scheme Agenda for change Band Band 3 Salary £28,622 to £30,225 a year pa inc Contract Permanent Working pattern Full-time, Home or remote working Reference number 277-7069481-CMH Job locations Beckenham Beacon 379 Croydon Road Beckenham BR3 3QL Job description Job responsibilities Further detailed information relating to the role and responsibilities can be found in the attached supporting documentation. Job description Job responsibilities Further detailed information relating to the role and responsibilities can be found in the attached supporting documentation. Person Specification GCSE or Equilvalent Essential Educated to GCSE level or equivalent including Maths and English Desirable NVQ level 3 or equivalent experience Experience Essential Working in the NHS or Local Authority environment Booking Coordinating Experience Competence in using Microsoft Office Software including Word, Excel, Outlook, Teams Minute Taking Skills Desirable Minute taking skills Person Specification GCSE or Equilvalent Essential Educated to GCSE level or equivalent including Maths and English Desirable NVQ level 3 or equivalent experience Experience Essential Working in the NHS or Local Authority environment Booking Coordinating Experience Competence in using Microsoft Office Software including Word, Excel, Outlook, Teams Minute Taking Skills Desirable Minute taking skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Oxleas NHS Foundation Trust Address Beckenham Beacon 379 Croydon Road Beckenham BR3 3QL Employer's website http://oxleas.nhs.uk/ (Opens in a new tab)