The role is at a well-known engineering company who specialize in the design, manufacture, and supply of tactical military bridges and other related engineering services. As a Field Service Representative you will support on-site customer equipment failure inspection, diagnosis, maintenance, repairs, and warranty work.
Tasks
* Diagnostics, maintenance, and repair of military vehicles and equipment, on-site and in the field, in compliance with company technical service and statutory regulations.
* Independent deployment at a customer’s site, with responsibility for order processing and contractual documentation.
* Deployment worldwide (potential for).
* Compliance with and monitoring of statutory regulations, in particular those involving safety at work and environmental protection.
* Responsible for the preparation of safe & compliant work sites, tools & materials.
* Independent management of a facility in collaboration with a technical team.
* Delivery of training tasks, internally and externally with customer community.
* Customer care & satisfaction.
* Execution of fault-finding, defect diagnosis, planned & unplanned maintenance and repair work at all relevant stages.
* Accurate completion of all documentation inclusive of jobsheets and work orders.
* Generation of work breakdown structures, cost estimates, and performance specifications.
* Training and instructing new employees.
Requirements
* C&G Heavy Vehicle Repair level 3 (or equivalent).
* Military vehicle technical / maintenance experience (desirable).
* Test authorisation for technical tests specified by the statutory authorities.
* Driving licence Class C (HGV2) minimum (desirable).
* Experience in vehicle inspection, maintenance & repair, ideally in the field of military equipment, heavy commercial vehicles, construction machinery, agricultural machinery or specialist vehicle manufacture.
* Experience in completion of relevant technical documentation and paperwork as dictated by industry.
* Skill and experience in the operation of automotive diagnostic equipment, diagnostic fault finding and troubleshooting.
* Knowledge of English language, written and spoken.
* Basic knowledge of German language (desirable).
* Good PC skills, particularly with the common MS Office applications.
* Recent exposure to electronic fleet management systems (desirable).
Benefits
* Flexible working hour arrangements.
* Company cafeteria.
* Additional subsidised company pension scheme.
* Promotion of further qualifications, such as technician training, courses of studies.
* Regular company health management events, such as skin cancer screening, health awareness days, back training courses, etc.
* Care from our company physicians.
* Children’s daycare subsidy.
* Service anniversary bonus.
* Bike leasing.
* Company celebrations, such as Christmas, jubilee and retirement parties.
* Additional site-specific social benefits.
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