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Salary: £,. - £,. Depending on experience and qualifications
Hours: hours per week – the role will involve shift work including some evenings and weekends.
Welcome to Aurora Foxes: a specialist college and training hotel for young people with learning disabilities, situated in the friendly seaside town of Minehead. Foxes is a very special place.
We believe in changing lives and giving our students the skills, knowledge, and confidence to successfully shape their own future. Our aim is to equip our young adults with the life and hospitality skills to become work ready, life ready.
The main purpose of the role:
As our Deputy Hotel Manager, your role will be to support the hotel leadership team to develop and coordinate the running of Foxes Hotel. The role requires the highest of professional standards in Hospitality and Education, which is always promoted and maintained.
This role requires you to assist the Hotel Manager and team to ensure that we provide an excellent level of service, enabling us to achieve the required level of hotel bookings to meet business needs and to ensure our students are provided with realistic experiences. You will work collaboratively with the Vocational Programme Lead and SLT team.
* Support leadership to develop and coordinate the work of the Foxes Hotel Team enabling them to perform at the highest professional level.
* Mentor, support and develop the Foxes Hotel Team, identifying and supporting appropriate CPD that enhances the work of individuals within the team and allows professional progression.
* Support the Hotel Manager to put together the hotel rota, working in collaboration with members of SLT to ensure that it meets the needs of students, health and safety compliance, and the hotel business needs. Ensure all shifts are covered in the absence of team members for events/functions.
* Work collaboratively with SLT to develop vocational business opportunities ensuring that they meet the training requirements and needs of our students.
* Support the Hotel Manager to manage and develop all financial matters relating to Foxes Hotel. Take responsibility for keeping meeting budget targets. Ensure all purchase orders are raised prior to purchases and take responsibility for managing supplier relationships.
* Deliver an outstanding guest experience including quality of reception delivery, booking process, quality of food, quality of service, cleanliness of accommodation, public areas and non-public areas of the hotel.
* Work collaboratively with the Vocational Programme Lead (VPL) in the development of the vocational qualifications.
Duties will vary; you must expect to diversify and lend a hand wherever required.
Skills and Qualifications:
* Management experience in a hospitality setting.
* Management experience in leading a team.
* A good understanding of quality assurance and compliance in a hotel setting.
* A good understanding of all departments in a hotel.
* Proactive in marketing ideas to raise the profile of the business.
* Experience of Epos and booking systems.
* Experience of managing budgets and finances.
* Experience of working with suppliers and other stakeholders.
* Level 4 Hospitality Management qualification.
* Level 3 Health and Safety.
* Maths and English at Level 2.
* Educational background in hospitality.
Benefits and Additional Information:
What’s on offer?
* Full training and continued support.
* Opportunity to gain qualifications, which will be funded by us!
* % off accommodation, hot drinks and food at Foxes Hotel.
* Life assurance and pension.
* Health cash back plan.
* Car lease scheme.
* Bike to work scheme.
* Free parking.
Apply/Enquiries:
If you are interested in this role, please apply online and complete our application form. For more information on this position, please contact /
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