Administrator/Receptionist ?? Location: Northampton? Hours: Monday - Friday, 9am - 5pm?? Benefits: Christmas bonuses, free lunch provided, and annual pay rise opportunities every April Are you a highly organised and reliable individual looking to join a rapidly growing business ? Do you thrive in a fast-paced environment and enjoy engaging with a variety of people over the phone and in person? If so, we want to hear from you We're on the lookout for an Administrator/Receptionist who can confidently handle a busy switchboard, liaise with engineers and customers, and ensure smooth day-to-day operations. This is a key role within the business, requiring strong multitasking skills, a professional telephone manner, and attention to detail. What you'll be doing: ? Handling 40-50 incoming calls per day, ensuring all queries are managed efficiently and professionally? Liaising with customers, chasing job updates, and providing clear communication? Coordinating with the operations team and engineers to ensure smooth service delivery? Managing the company inbox, responding to enquiries in a timely manner? Creating jobs with accurate information in company systems? Directing emails and calls to the relevant departments? Maintaining an organised workflow and assisting with general administrative duties? Welcoming visitors and providing a professional first point of contact What we're looking for: ?? Reliable and organised with great time management skills?? Strong attention to detail and ability to work accurately in a fast-moving environment?? A confident communicator who is comfortable dealing with engineers, customers, and colleagues?? A professional and friendly telephone manner?? Proficiency in Microsoft Outlook and Excel?? Prior experience in a reception or administrative role is beneficial but not essential Why join us? ? A welcoming, team-focused environment where your contribution is valued? Christmas bonuses for all employees? Annual pay rises every April? Free lunch provided daily If you're looking for a role where you can make a real impact and grow with a business that values reliability, professionalism, and a great work ethic, then apply today Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.