Technical Trainer / Content Creator North Leeds (Flexible, Hybrid Working) Salary Circa £40k As a technical trainer you will work closely with the training manager, subject matter experts and key stakeholders to craft high-quality instructional materials and syllabuses that drive knowledge and understanding about a range of backup and disaster recovery products and services for customers, partners and internal departments. Key Responsibilities: Design and develop engaging, goal-oriented training content aligned with business objectives. Write clear, concise instructional copy, audio scripts, and supporting materials for online courses. Capture and edit screenshots, screencasts, and videos to visually demonstrate key concepts. Develop learning checks and assessments to measure learner understanding. Upload and organise content within structured pathways on the Learning Management System (LMS). Analyse learner data and feedback to assess course effectiveness and suggest improvements. Peer-review content to contribute to quality assurance and standardisation. Deliver training face to face or virtually to customers, partners and internal teams. Assist with the technical and procedural onboarding of employees and sales enablement. Skills and Requirements Strong understanding of instructional design methodologies and experience creating and developing digital e-learning content. Familiarity with LMS platforms. Excellent written and verbal communication skills, with the ability to explain technical concepts succinctly. Strong organisational skills, with the ability to manage multiple projects and adapt to shifting priorities. Desirable: Experience of process improvement activities Experience in the data protection or IT security industry. Familiarity with cloud-based solutions and managed services. Knowledge of Rubrik technologies