The Khan Medical Surgery is looking to recruit an experienced Medical Receptionist to join our team for 25-30 hours over four days per week.
Due to retirement, we are seeking a polite, efficient, and enthusiastic individual to work as lead receptionist within our single-handed practice. You will be supported by our wider team; however, this will mainly be a lone working role, therefore, the ability to multi-task, remain calm under pressure, and think on your feet is essential.
Experience of working in a previous GP reception environment is essential. Experience in our EMIS and DOCMAN systems would be an advantage; however, full training can be given.
Duties will include:
1. Offering assistance to the Practice team whilst projecting a positive and friendly image to patients and other visitors, either in person or via the telephone.
2. Receiving, assisting, and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
3. Dealing with administrative queries and requests from patients/clinicians.
4. Arranging appointments via our clinical software.
5. Giving test results/messages to patients.
6. Dealing with prescription requests.
7. Processing patient registrations.
8. Ensuring patient details are up to date.
9. Good attention to detail and ability to adapt to all situations with ease.
10. Confident with IT.
11. Team player.
12. Work independently and ability to use own initiative.
13. Excellent customer service and patient-focused.
14. Understand the importance of confidentiality.
15. Previous experience within a GP surgery.
Please note, the successful candidate will be required to provide two suitable references and complete a Disclosure Scotland check at Practice expense.
Reference:
Contract Type: Permanent
Posted On: 10/03/2025
Closing Date: 28/05/2025
How To Apply: jacqueline.hazlett@nhs.scot
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