Join Omboo at Sopwell House as a Full-Time Restaurant Supervisor and oversee daily operations of our Pan-Asian restaurant, ensuring exceptional guest experiences.
Your Key Responsibilities:
* Assist Restaurant Manager and Assistant Manager in day-to-day management of Omboo.
* Supervise, train, and inspire team to deliver exceptional service.
* Ensure compliance with food and beverage policies, standards, and procedures unique to Pan-Asian dining concept.
* Lead by example to guarantee guest satisfaction and memorable visits to Omboo.
* Coordinate and direct team to provide seamless, attentive customer service.
* Drive sales, enhance profitability, and elevate overall guest experience.
* Assist in managing departmental budgets, staff schedules, and administrative tasks.
* Maintain rigorous standards in cash handling, stock control, and security procedures.
* Uphold highest standards of Health and Safety compliance.
* Embrace and promote distinctive culture and ambiance of Omboo.
Requirements:
* Minimum 3 years experience in supervisory role within five-star hotel or high-end restaurant environment.
* Previous experience in Pan-Asian cuisine or strong interest in Asian dining concepts.
* Proficiency with Micros systems a plus.
* Proven track record of delivering exceptional customer service.
* Flexibility to work varied hours, including weekends.
* Passion for hospitality, positive attitude, and commitment to excellence.
What We Offer:
* Competitive salary and exciting benefits.
* Discounted food, beverage, and accommodation.
* Extra holiday on birthday and 28 days holiday.
* 30% off spa treatments and 10% off spa products.
* Employee referral bonus.
* Free uniform and staff meals on duty.
* Global hotel discounts through Preferred Hotel Group.
* Opportunities for professional development and growth.
We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.