Service Delivery Lead
We’re looking for an enthusiastic and motivated individual to work alongside the current Service Delivery Lead and wider service delivery team across North East and Yorkshire.
This is a part-time, remote working role covering North East and Yorkshire.
Position: S11221 Service Delivery Lead
Location: Home-based, North East and Yorkshire. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings).
Hours: Part-time, 21 hours per week
Salary: £30,000 per annum
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 2 February 2025
Interview Dates: 12 and 13 February 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
You will ensure effective delivery of high quality stroke support services within the locality area, to enable stroke survivors and their carers to receive the best possible support to rebuild their lives after stroke. The Service Delivery Leads report to the Associate Director for North East and Yorkshire.
As a member of the North East and Yorkshire leadership team, you will be working within their Team Agreements. These will be shared as part of the recruitment pack, and form part of the recruitment process.
About You
You will have a proven record of:
• Management experience in relation to service delivery
• Experience of working in partnership with other organisations, ideally in health and social care/the NHS
• Experience of leading high performing teams with paid staff and volunteers and experiencing in growing and developing staff, volunteers and teams.
• Excellent communication skills
• Ability to effectively balance a number of competing priorities, an agile and flexible approach to workload, and balanced decision making skills
This role requires travel across and within the North East and Yorkshire locality.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
The charity provides specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
Join the only charity in the UK providing lifelong support for all stroke survivors and their families, providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that this vital support can be provided.
The Association is driven by ambition to improve the lives of everyone affected by stroke. This means they are determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of its people. Guided by an approach to solving inequity in stroke, the organisation is prioritising listening to, and learning from, lived experience across the charity.
The organisation is working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. Particularly from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the charity works.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and is committed to continuously improving its diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
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PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation