Job Description
Our Eminox site based in Gainsborough requires a Credit Controller for a temporary contract of up to 3 months to assist our finance department.
We are open to part-time hours. You will know how to work with customers effectively to resolve outstanding monies.
The role is varied and includes resolving customer invoice queries, managing debt recovery, dealing with internal queries, and ensuring customers pay on time. You will be capable of working cross-departmentally to ensure the entire business runs as smoothly as possible.
Overview of role:
1. Print bank statements from Lloyds online and allocate customer receipts to the correct accounts in IFS (the company ERP system), using remittance advices.
2. Process card payments through the card terminal.
3. Deal with customer invoice discrepancies and queries.
4. Obtain Dun & Bradstreet reports to aid decision-making on customer credit limits.
5. Release blocked customer orders where appropriate.
6. Contact customers for overdue payments via email and telephone.
7. Answer email/telephone queries.
8. Produce and mail customer chase letters: 30-day, 60-day, and final demand as appropriate.
9. Mail/email customer statements on a monthly basis.
10. Inform the Group company secretary of any outstanding debts requiring court action.
11. Prepare sales margin analysis reports for FD.
About you:
1. Must have Credit Control expertise.
2. IT literate, proficient with MS Office, including Excel.
3. Professional telephone manner and customer-focused.
4. Can work with minimum supervision to action the work effectively.
5. Team player.
We are open to flexible hours, part-time, to suit an experienced credit controller, ideally to start with immediate effect.
Please ensure that you can travel to our offices and that you have the right to work in the UK. No agencies please, only direct applications accepted.
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