Job summary Options for Care is looking to recruit an exceptional Domestic passionate about working within a hospital environment with individuals with severe and enduring mental health diagnoses. The successful candidate will work in our high dependency unit at Stanford Court in Highgate, Birmingham. Our two established hospitals, Montague Court and Dartmouth House have successfully supported the needs of individuals with mental health diagnoses. We also have Orchard House, our recovery home, which provides a safe and supportive environment for individuals on their journey to mental health recovery. Furthermore, we eagerly anticipate the opening of Stanford Court, which is set to occur in the next few months. Dartmouth House is a 16-bed male long-term complex care mental health inpatient unit based in Handsworth Wood, Birmingham. Montague Court is an 18-bed male long-term complex care mental health inpatient unit based in Edgbaston, Birmingham. Stanford Court will be a 23-bed male mental health inpatient unit based in Highgate, Birmingham. This will consist of a 19-bed enhanced care service and four self-contained recovery flats to enable assessment of daily living skills in preparation for discharge. Orchard House is an 8-bed residential step-down service based in Erdington, Birmingham, which allows for the extension of the long-term complex care pathway. Main duties of the job The post holder will work as an integral part of the Hospital team. They will assist in the coordination and cleanliness of all patient facilities/services in the ward area and ensure a clean, safe and comfortable environment. The main elements of the role are ensuring the delivery of a clean and safe environment for all patients, visitors and staff. They will assist in maintaining quality standards and rectify or report any deficiencies found. About us Options for Care provides mental health recovery services in Birmingham. Our primary objective is to empower service users and help them realise their full potential through progressive improvements in their quality of life and a steady progression towards recovery, culminating in successful discharge. We are proud to share our unwavering commitment to our mission, vision, and values. Mission Realising Potential Vision We offer best-practice interventions to enable personal recovery and well-being. Values The individual is at the heart of everything we do. We inspire, stimulate and empower people to achieve and grow through compassionate, supportive and protective relationships. We deliver and continuously evaluate high-quality service whilst respecting differences, promoting dignity and supporting the privacy of others. At Options for Care, we understand the importance of delivering tailored and holistic support to our service users. Our dedicated team is committed to providing relationship-centred interventions that are grounded in evidence-based practices. We strongly believe that our approach helps individuals lead fulfilling lives and attain their personal objectives. To ensure that we consistently meet our service users' needs, we use recognised assessment tools to track outcomes and make adjustments as needed. Our goal is to empower our service users to live in the least restrictive setting feasible while maintaining their dignity and independence. Date posted 25 September 2024 Pay scheme Other Salary £11.45 an hour Contract Permanent Working pattern Full-time, Flexible working Reference number E0277-24-0015 Job locations 106 Moseley Road Birmingham B12 0HG Job description Job responsibilities Maintain and order supplies, supported by administrative staff and management. Assisted with the coordination of all patient facilities and services in the ward area to ensure a clean, safe, and comfortable environment. To monitor quality standards and work closely with others to ensure that deficiencies are rectified. Assist the Registered Manager in maintaining cleaning standards throughout the Hospital. To carry out spot cleaning and ensure spillages are dealt with swiftly and efficiently. To assist in keeping the ward safe and tidy at all times, e.g. room cleaning. To maintain the upkeep of patients areas. Previous experience of working in a healthcare setting. Ability to work independently as required within the role. Understanding of housekeeper role. Organisational skills. Computer Literacy, active listening skills, effective communication, both verbal and non-verbal, basic literacy and numeracy, Ability to work with/without direct supervision. Able to prioritise and organise own work whilst also supporting others. In return, at Options for Care, we recognise the immense value of our team members. Our staff is the foundation of our success, and we appreciate their exceptional dedication to our clients. We prioritise employee development and are committed to supporting our staff in every stage of their career journey. Our workplace is warm and welcoming, with necessary assistance and supervision to ensure a positive work environment. Our comprehensive staff health benefits package further demonstrates our commitment to the well-being of our staff. Our commitment to staff well-being is further evidenced by our individual well-being risk assessments, which are utilised to create personalised support plans for each employee. We take all necessary steps to ensure that our staff are well taken care of, both professionally and personally. At Options for Care, we pride ourselves on creating a safe and healthy work environment that promotes staff productivity and longevity. That is why we offer competitive compensation, including an annual cost of living pay increase for all our staff members, in addition to an incremental pay system tied to our appraisal process, which is our way of showing gratitude for their exceptional dedication to our service users. This incremental pay pathway includes the first pay rise following the successful completion of a six-month probation period, ensuring that our staff are rewarded for their hard work and commitment to quality care. We are passionate about creating a positive work environment that fosters growth, development, and well-being. Join us at Options for Care and be part of a team that is dedicated to your success If you are interested in applying for the role or wish to have an informal discussion, please email hroptionsforcare.net or please call: Jean Hammond Head of Care Jean.hammondoptionsforcare.net or 0121 454 1129 Job description Job responsibilities Maintain and order supplies, supported by administrative staff and management. Assisted with the coordination of all patient facilities and services in the ward area to ensure a clean, safe, and comfortable environment. To monitor quality standards and work closely with others to ensure that deficiencies are rectified. Assist the Registered Manager in maintaining cleaning standards throughout the Hospital. To carry out spot cleaning and ensure spillages are dealt with swiftly and efficiently. To assist in keeping the ward safe and tidy at all times, e.g. room cleaning. To maintain the upkeep of patients areas. Previous experience of working in a healthcare setting. Ability to work independently as required within the role. Understanding of housekeeper role. Organisational skills. Computer Literacy, active listening skills, effective communication, both verbal and non-verbal, basic literacy and numeracy, Ability to work with/without direct supervision. Able to prioritise and organise own work whilst also supporting others. In return, at Options for Care, we recognise the immense value of our team members. Our staff is the foundation of our success, and we appreciate their exceptional dedication to our clients. We prioritise employee development and are committed to supporting our staff in every stage of their career journey. Our workplace is warm and welcoming, with necessary assistance and supervision to ensure a positive work environment. Our comprehensive staff health benefits package further demonstrates our commitment to the well-being of our staff. Our commitment to staff well-being is further evidenced by our individual well-being risk assessments, which are utilised to create personalised support plans for each employee. We take all necessary steps to ensure that our staff are well taken care of, both professionally and personally. At Options for Care, we pride ourselves on creating a safe and healthy work environment that promotes staff productivity and longevity. That is why we offer competitive compensation, including an annual cost of living pay increase for all our staff members, in addition to an incremental pay system tied to our appraisal process, which is our way of showing gratitude for their exceptional dedication to our service users. This incremental pay pathway includes the first pay rise following the successful completion of a six-month probation period, ensuring that our staff are rewarded for their hard work and commitment to quality care. We are passionate about creating a positive work environment that fosters growth, development, and well-being. Join us at Options for Care and be part of a team that is dedicated to your success If you are interested in applying for the role or wish to have an informal discussion, please email hroptionsforcare.net or please call: Jean Hammond Head of Care Jean.hammondoptionsforcare.net or 0121 454 1129 Person Specification Personal Qualities Essential Flexible Personal Integrity Resilience in dealing with emotive service user issues Desirable Evidence of working in a team Skills Essential Computer Literate Active Listening Skills Effective communication, both verbal and non-verbal Basic Literacy & Numeracy Able to work with/without direct supervision Able to prioritise and organise own work whilst also supporting others Desirable Know how to work within a budget Experience Essential Previous experience of working in a healthcare setting Ability to work independently as required within the role Understanding of the housekeeper's role Organisational skills Desirable Knowledge of COSHH and Infection Control policies (or willingness to undertake training) Previous experience in Housekeeping Qualifications Essential IT skills Knowledge of Food Hygiene Customer Care Literacy skills Desirable Evidence of recent training/learning Other Essential Ability to move and handle equipment May need to support other organisational sites Able to communicate effectively in written and verbal English Language Able to work afternoon/evening shifts as service requires Person Specification Personal Qualities Essential Flexible Personal Integrity Resilience in dealing with emotive service user issues Desirable Evidence of working in a team Skills Essential Computer Literate Active Listening Skills Effective communication, both verbal and non-verbal Basic Literacy & Numeracy Able to work with/without direct supervision Able to prioritise and organise own work whilst also supporting others Desirable Know how to work within a budget Experience Essential Previous experience of working in a healthcare setting Ability to work independently as required within the role Understanding of the housekeeper's role Organisational skills Desirable Knowledge of COSHH and Infection Control policies (or willingness to undertake training) Previous experience in Housekeeping Qualifications Essential IT skills Knowledge of Food Hygiene Customer Care Literacy skills Desirable Evidence of recent training/learning Other Essential Ability to move and handle equipment May need to support other organisational sites Able to communicate effectively in written and verbal English Language Able to work afternoon/evening shifts as service requires Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Options for Care Address 106 Moseley Road Birmingham B12 0HG Employer's website https://optionsforcare.co.uk/ (Opens in a new tab)