Wastewater Pump Technical Manager Metro Rod LTD National role with some travel to Macclesfield Salary £40,000 - £50,000 DOE benefits Car Allowance £6,000 Metro Rod and Metro Plumb, part of Franchise Brands PLC, are leaders in providing comprehensive water and waste management services across the UK. Metro Rod, founded in 1983, offers drain clearance and maintenance through over 40 franchisees, serving major companies like Tesco, Mitie, Clarion, Axa, and Wetherspoons in sectors such as FM, social housing, property management, retail, industrial, and leisure. With over 40 years in the industry, Metro Rod remains a fast-growing and dynamic business. Its sister company, Metro Plumb, operates more than 30 local depots, addressing a range of plumbing issues from emergency repairs to routine maintenance. Together, they offer a one-stop shop, supported by a network of over 600 engineers specialising in drainage, plumbing, pumps, and FOG management. Additionally, Franchise Brands’ Waste & Water Services Division includes Willow Pumps and Filta, enhancing their comprehensive service offering. Major companies trust these brands for their consistent quality service and customer satisfaction, making them a trusted name in the industry. As a Wastewater Pump Technical Manager within this division, you will play a pivotal role in overseeing the technical aspects of wastewater pump systems training within a 50 strong franchise network. This position combines technical expertise with leadership, project management, commercial development aligned with customer / franchise support. This role would suit someone from a pump engineering background, who is looking for a step up into an operational management role or someone who is already in a similar position and is looking for an opportunity for development and progression as well as showcasing skillsets and experience. Your main responsibilities will be: Technical Leadership: Work with the commercial team to oversee the selection, design, and specification of wastewater pump systems. Provide technical guidance to engineers, technicians, and field service teams. Ensure compliance with industry standards, regulations, and best practices. Project Management: Manage installation, commissioning, and maintenance projects for wastewater pumps for franchises where required and directed. Develop and oversee schedules, budgets, and resource allocation on projects. Collaborate with estimating division, contractors, suppliers, and clients to ensure project success. Troubleshooting & Maintenance: Diagnose and resolve complex pump failures and performance issues. Implement predictive and preventive maintenance strategies. Lead root cause analysis and recommend system improvements. Customer & Stakeholder Engagement: Provide technical support and training to customers, franchises and internal teams. Conduct site visits, inspections, and system assessments. Collaborate with sales teams to develop tailored pump solutions. Compliance & Documentation: Ensure compliance with environmental and health & safety regulations. Maintain technical documentation, reports, and service records. Support research and development of new pumping technologies. What we look for: Expertise in wastewater pump systems, sewage treatment plants, hydraulics, and fluid dynamics. Strong troubleshooting and diagnostic skills. Leadership and project management abilities. Familiarity with relevant regulations (e.g., UK Water Industry Standards, BS EN 752, EA requirements). Proficiency in pump selection and telemetry systems. Excellent communication and customer service skills. Ability to train at all levels including mentoring of technical staff. Diligent reporting Education: Degree or HND in Mechanical Engineering, Electrical Engineering, or a related field. 5 years in wastewater pumping, maintenance, or engineering roles. CSCS, Confined Space Training, IOSH/NEBOSH (preferred), 18th Edition, train the trainer (preferred), CDM. Full UK driving license. What will you receive? 25 days annual leave – plus bank holidays. Royal London, Company Pension. Group Life Assurance. Additional Paid Leave / Special Leave. Company Events. Laptop / Company Mobile. Travel subsidy / mileage. Free Eye Tests / Subsidy for Glasses. Employee Assistance Programme. Occupational Health Support. Employee Discounts Platform – Sodexo.