Learner Driving Centre (LDC) is a national driving school with a team of 400 driving instructors and is a small family business successfully serving England, Scotland and Wales for 37 years. Due to an upcoming retirement we are looking for an administrator to join our team on a full time basis. The role is office based and you will be working within a small team of administrators. You must be self driven, enjoy working within an office environment, not phased by multi-tasking and have the ability to use your own initiative.
Your duties will include:
1) Answering phonecalls, providing information on driving lessons and taking sales over the telephone
2) Dealing with online bookings and processing payments
3) Placing driving lesson bookings with a local LDC instructor
4) Provide customer support to learner drivers and LDC driving instructors
5) Make payment to LDC driving instructors for lessons delivered
6) Reconciling the pupil payment holding bank account
7) Book driving tests
8) Support our instructors with their compliance paperwork
9) Reply to enquiry emails
10) Franking, filing, archiving
11) Post on LDC social media channels in particular Facebook
We are looking for somone who has a good standard of written english, previous office experience, competent in using Microsoft Office, excellent telephone manner and thrives on providing a high level of customer service.
The working hours are Monday to Thursday 9.00am - 5.30pm and Friday 9am - 5pm. We are looking for someone to start 11th December 2024. Free parking is available on site and we are centrally located in Pontefract on a main bus route and walking distance from Tanshelf train station.
Rate of pay will depend on previous experience. Circa £25,000 - £27,000 per year. LDC provide a generous Company Pension scheme and annual bonus. Opportunity to progress within the company within a year for the right candidate.
To apply please send in a covering letter and CV to gemma.mcardle@learnerdriving.com.