Customer Service Advisor - Join Our Dynamic Team Temporary to Perm Opportunity Start Date 25th Nov 2024 - Eastbourne, East Sussex Are you a people person with a knack for problem-solving? We're seeking four dynamic individuals to join our team as Customer Service Advisors for a rewarding temporary role. What you'll do: Help people in need: Assist customers with their insurance claims, guiding them through the process with empathy and understanding. Provide exceptional service: Answer incoming calls, gather necessary information, and offer tailored solutions to ensure a smooth claims experience. Build strong relationships: Communicate effectively with customers, addressing their concerns and providing timely updates. Contribute to a positive team environment: Collaborate with colleagues to achieve shared goals and maintain a friendly, supportive atmosphere. What you'll need: Strong and confident communication skills: Excellent verbal and written communication abilities. Computer proficiency: Familiarity with basic computer systems and software. Problem-solving skills: Ability to think critically and find solutions to customer issues. Empathy and compassion: A genuine desire to help people and a positive attitude. You will be on the phone a lot so you MUST be confident at speaking to people on the phone and be conversational. What we offer: Competitive hourly rate: Earn £13.44 per hour, inclusive of holiday pay. Working hours: Full-time position, Monday to Friday, 9am to 5.30pm. Immediate start: Begin your new role right away Excellent training and support: Receive comprehensive training to equip you for success. Possible potential for permanent opportunities: Explore long-term career growth within the company. Don't miss this exciting opportunity to make a difference Apply today and join our team of dedicated professionals