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Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.
We are now looking for a Sales Support to join our healthcare team and provide assistance and support to the Account Managers.
What will you be doing?
* Raising sales orders utilising company sales tool while following process and ISO guidelines
* Telephone, Teams and email liaison with customers and suppliers including confirming software prices, dealing with queries and latest deals etc.
* Checking confirmation orders and ensuring that all aspects of the sales process are adhered to.
* Updating purchases/quotes on the sales system, working accurately, and responding within agreed timelines
* Utilising our internal CRM system – duties would include creating deal registrations and updating opportunities where required
* Providing cover for Account Managers and other Sales Admin Team members.
* Assisting in the management of client relationships to secure and retain customers' business on behalf of the Sales Account Managers
What are we looking for?
* Prior experience in an administrative role
* Good knowledge of Microsoft Word, Excel, Outlook and Teams
* Excellent communications skills
* Ability to prioritise work under pressure, work without supervision and use initiative to ensure that deadlines are met
* Commitment to see a job through to a successful conclusion
Practical stuff
Where is the role based?
This role is located at our HQ in Pocklington (YO42) on a hybrid basis.
How many interviews?
Following a screen with the Recruitment Team, you can expect a two-stage interview process.
What are the benefits?
You can read about the benefits on offer here.
*Important* BPSS Check
As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check.
Have you made it this far?
If you’re still reading, we think there’s a strong chance you might be our kind of person.
Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself.
We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.
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