Full Time
37.5 Hours Per Week
We require a Sales and Lettings Administrator which involves both assisting the sales department and managing rental properties, requiring excellent customer service and organizational skills to help achieve sales targets and ensure smooth lettings processes.
Here's a more detailed breakdown of the responsibilities and skills involved:
Lettings Responsibilities:
* Sourcing and managing tenants: Find, screen, and onboard tenants for rental properties.
* Property viewings: Show potential tenants properties and answer their questions.
* Conducting referencing and credit checks: Verify tenant information and ensure they are suitable for the property.
* Managing tenant relationships: Address tenant concerns and ensure a positive tenancy experience.
* Understanding the local market: Keep up to date with current trends and property values.
Sales Support Responsibilities:
* Promoting properties: Market properties to potential buyers through various channels.
* Organizing viewings & valuations: Arrange and conduct property viewings for prospective buyers.
* Following up viewings & valuations: Track and manage potential sales opportunities.
Key Skills for Success:
* Excellent customer service skills: Ability to build rapport and meet client needs.
* Strong communication skills: Ability to effectively communicate both verbally and in writing.
* Time management skills: Ability to prioritize tasks and meet deadlines.
* Organizational skills: Ability to manage multiple tasks and maintain accurate records.
* Knowledge of the property market: Understanding of local property values and trends.
* IT proficiency: Ability to use relevant software and databases.
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