Resident Services Administrator Manchester £30,000 DOE Become a Resident Services Specialist at our Manchester site, a pioneering rented living operator with a fresh vision and a purpose-built technology stack. As a Resident Services Manager, you'll be the heart of our community. Join us on this exciting journey as we revolutionize the rental experience.- Cultivate a thriving community through engaging programming and exceptional customer service- Contribute to the growth and success of our asset- Deliver a seamless customer journey and drive tenant satisfaction and occupancy Preferred Requirements: Exceptional property management skills to ensure a high standard of customer service and community care
Experience managing a small team
Ability to develop and maintain strong relationships with residents, actively engaging through various online platforms
Proactive in identifying and executing new programming activities that enhance the resident experience
Excellent communication and administrative skills to manage event planning, social media, and resident feedback
Adaptable and level-headed in managing situations, with the ability to escalate emergency issues as needed
Preferred Qualifications: Experience in a customer-facing role, preferably in the property industry in a similar role
Strong organisational and multitasking ...