Belmont Recruitment are currently looking for an experienced Housing Officer to join Stoke on Trent City Council on an initial 9 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.
The Role
1. To provide housing management services with a designated work area including:
* Tenancy management
* Management of anti-social behaviour
* Estate management
* Identification of Tenancy support, advice and referral to appropriate agencies
* Tenant consultation and participation
* Recovery of rent arrears and maximisation of rental and other income for all council services
1. To keep abreast of all relevant legislation.
2. To contribute to the overall performance of the Directorate through personal performance, co-operation with other groups and in support of initiatives as approved by the Strategic Manager – Housing Management.
3. Establish and maintain good lines of communication within the housing team, the council and with outside agencies concerning matters relating to the area and services managed.
4. Attend meetings and undertake relevant actions and visits out of office hours as required.
5. Be effective and efficient in the provision of comprehensive landlord functions giving general advice and assistance to council tenants, leaseholders and all residents.
6. To receive and respond to ASB and tenancy and estate management issues and develop appropriate solutions in line with the policies, priorities and practices of the council.
7. To assist in identifying tenancy support needs and make relevant referrals to appropriate agencies.
8. Completing fire safety audits, supporting tenants with vulnerabilities such as hoarding
9. Attending child protection conferences and ensuring tenancy conditions are complied with.
Requirements:
* The candidate should have a good level of both written and verbal English as there may be the requirement to produce witness statements and attend court to provide evidence.
* Experience of using NEC database would be advantageous.
* Experience of visiting tenants in their own homes within the community.
If this role would be of interest to you, please apply ASAP with an up to date CV